
Virtual/Instructor-led training
THE ROLE OF EMOTIONAL INTELLIGENCE IN DECISION MAKING
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Introduction
Emotional intelligence plays a crucial role in decision making. It is the ability to recognize and understand our own emotions, as well as the emotions of others, and to use this awareness to manage our behavior and relationships effectively.
Developing emotional intelligence can help us make better decisions, as it allows us to consider the impact of our choices on ourselves and others, and to think more critically and creatively.
In this skills training workshop, we will explore the connection between emotions and decision making, and how developing emotional intelligence can benefit us in the workplace. Through a combination of theory and practical exercises, we will gain a deeper understanding of emotional intelligence and how it can be leveraged to make more effective decisions.
Details
- Presentation Length: 60-min / 90-mins / Half Day
- Participant Numbers: 15-500+
- Virtual and In-person options available
- Sessions can be recorded for internal use
- Onsite training available globally: North & South America, EMEIA, APAC, LATAM
- Languages: English, Spanish, French, Portuguese, Italian, Mandarin, Arabic, Japanese, and Malay.
- To understand the role of emotional intelligence in decision making
- To learn how to recognize and manage our own emotions
- To understand how to read and respond to the emotions of others
- To learn how to apply emotional intelligence to make better decisions in the workplace
- Lecture and discussion on the concept of emotional intelligence and its role in decision making
- Group activities and discussions to practice recognizing and managing emotions
- Role-playing exercises to practice responding to the emotions of others
- Case study analysis to apply emotional intelligence to real-world scenarios
(included in Half-Day and Full Day sessions)
- The Emotional Intelligence Model by Daniel Goleman
- The Johari Window Model for self-awareness and self-disclosure
- The Ladder of Inference for critical thinking
At the end of this session, participants will have a deeper understanding of the role of emotional intelligence in decision making, and will have gained practical skills for recognizing and managing their own emotions, as well as reading and responding to the emotions of others.
They will also have the tools and frameworks to apply emotional intelligence in the workplace to make more effective decisions, improve communication and relationships, and increase overall job satisfaction and success.