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Dispatchers & Logistics Managers

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Introduction

Our service is tailored to address the specific health and stress risks faced by dispatchers and logistics managers in the transportation sector.

Program Components

  • Objective: To evaluate the current health status and ergonomic needs of dispatchers and logistics managers.
  • Activities:
    • Comprehensive health assessments, including assessments of sedentary-related health risks.
    • Ergonomic assessments of workstations to optimize comfort and posture.
  • Benefits: Provides a baseline for designing individualized wellness plans and improving workspace ergonomics.
  • Objective: To address the health risks associated with prolonged desk work and sedentary lifestyles.
  • Activities:
    • Customized exercise routines that can be done in the office to combat a sedentary lifestyle.
    • Nutritional guidance and meal planning to promote a balanced diet despite a desk-based job.
  • Benefits: Improves physical fitness, reduces the risk of sedentary-related health issues, and enhances overall well-being.
  • Objective: To help dispatchers and logistics managers cope with the high-pressure nature of their roles.
  • Activities:
    • Stress management workshops and relaxation techniques.
    • Access to confidential mental health support services for addressing job-related stress and anxiety.
  • Benefits: Enhances mental resilience, reduces stress, and fosters effective stress-coping strategies.
  • Objective: To assist in effective time management and decision-making under pressure.
  • Activities:
    • Training on time management techniques and prioritization.
    • Strategies for making effective decisions in high-pressure situations.
  • Benefits: Enhances time management skills, reduces stress related to decision-making, and improves overall work efficiency.
  • Objective: To ensure dispatchers and logistics managers are well-prepared to handle emergencies.
  • Activities:
    • Training in safety protocols and coordination of emergency responses.
    • Simulated emergency scenarios to build confidence and competence.
  • Benefits: Enhances emergency readiness, reduces stress during critical situations, and ensures safety in transportation operations.
  • Objective: To improve coordination and communication among transportation teams.
  • Activities:
    • Communication skills workshops and strategies for effective team collaboration.
    • Tools and resources for streamlining communication processes.
  • Benefits: Enhances coordination, reduces misunderstandings, and promotes smoother operations.
  • Objective: To foster a sense of community among dispatchers and logistics managers.
  • Activities:
    • Facilitation of peer support groups and forums for professionals to share experiences.
    • Organizing team-building events and social activities.
  • Benefits: Encourages a strong support network among colleagues, reducing feelings of stress and isolation.
  • Objective: To provide continuous support and track progress.
  • Activities:
    • Regular check-ins with dispatchers and logistics managers to assess their health and well-being.
    • Adjustment of wellness plans as needed based on individual progress.
  • Benefits: Ensures sustained improvements in health, well-being, and job performance.

Our program is designed to address both the physical and mental health of dispatchers and logistics managers, helping them lead healthier lives, reduce stress, and ultimately, enhance their job performance and overall job satisfaction while ensuring efficient transportation operations.

Virtual/Instructor-led training

The Role of a Coach in Managing Team Members

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Introduction

Adopting a coaching approach is essential for managers to effectively manage their team members.

This session focuses on helping managers understand the importance of assuming the role of a coach in managing their employees.

Participants will explore the benefits of coaching for employee development, performance improvement, and building strong working relationships. 

Details​
  • Presentation Length: 90-mins; 3hrs; 7hrs
  • Participant Numbers: 15-500+
  • Delivery methods: ILT, VILT, E-Learning Modules, Webinars, Blended Learning, Mobile Learning, Microlearning
  • Onsite training available globally: North & South America, EMEIA, APAC, LATAM
  • Languages: English, Spanish, French, Portuguese, Italian, Mandarin, Arabic, Japanese, and Malay.
  • The Importance of Adopting a Coaching Approach
    • Understanding the impact of coaching on employee development, performance, and relationships.
    • Exploring the benefits of a coaching mindset for fostering a culture of growth and collaboration.
  • Techniques for Effective Coaching Conversations
    • Active listening skills to understand employee perspectives and needs.
    • Asking powerful questions to facilitate reflection and learning.
  • Providing Constructive Feedback for Growth
    • Techniques for delivering feedback that promotes development and improvement.
    • Balancing feedback on areas for improvement with recognition of strengths.
  • Empowering Employees Through Coaching
    • Supporting employee autonomy and accountability.
    • Assisting employees in setting and achieving their goals.

included in 90-min, Half Day & Full Day sessions

  • Coaching Conversation Role-Play: Participants engage in role-plays to practice effective coaching conversations with their team members.
  • Feedback Delivery Exercise: Participants practice providing constructive feedback that encourages growth and development.
  • Goal-Setting Activity: Participants work on setting goals with their team members, focusing on collaboration and empowerment.

included in 3hr+7hr sessions.

  • GROW Model: A framework for goal setting and action planning to facilitate development and improvement.
  • COACH Model: A framework that provides a structured approach to coaching conversations, focusing on creating awareness, exploring possibilities, and establishing actions.
  • Enhanced understanding of the role of a coach in managing team members.
  • Increased skills in conducting effective coaching conversations.
  • Improved ability to provide constructive feedback for employee growth and improvement.
  • Empowerment of employees through coaching, fostering autonomy and accountability.
  • Strengthened relationships and a culture of growth and collaboration within the team.
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