Virtual/Instructor-led training

The Eight-Step Problem-Solving Process:

A Structured Approach to Finding Solutions

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Introduction

Problem-solving is an essential skill for any profession, and having a structured approach can help to find solutions more effectively. The eight-step problem-solving process is a structured approach that involves defining the problem, gathering data, generating ideas, evaluating ideas, selecting the best solution, implementing the solution, evaluating the solution, and standardizing the solution. This workshop aims to introduce participants to the eight-step problem-solving process and provide tips for applying this process in a work setting.

Details​
  • To understand the eight-step problem-solving process and how to apply it in a work setting
  • To learn the steps of the eight-step problem-solving process (defining the problem, gathering data, generating ideas, evaluating ideas, selecting the best solution, implementing the solution, evaluating the solution, and standardizing the solution)
  • To practice applying the eight-step problem-solving process to real-world scenarios
  • To learn tips for effectively using the eight-step problem-solving process in a work setting
  • Definition and importance of problem-solving
  • The eight steps of the problem-solving process (defining the problem, gathering data, generating ideas, evaluating ideas, selecting the best solution, implementing the solution, evaluating the solution, and standardizing the solution)
  • Tips for applying the eight-step problem-solving process in a work setting

This workshop will include a mix of lectures, group discussions, and practical exercises. Participants will have the opportunity to practice applying the eight-step problem-solving process to real-world scenarios and receive feedback on their problem-solving skills.

This workshop will include both theoretical and practical elements, with lectures on the concepts of the eight-step problem-solving process and practical exercises to apply these concepts to solve problems using this structured approach.

included in 90-min, Half Day & Full Day sessions

  • Group problem-solving activity using the eight-step process
  • Individual problem-solving exercise using the eight-step process

(included in Half-Day and Full Day sessions)

  • The 8-step problem-solving process
  • The 5-step problem-solving process

Participants will learn how to apply the eight-step problem-solving process to their work setting, including how to effectively use this process to find solutions to problems. They will also learn tips for applying the eight-step problem-solving process in a work setting.

At the end of this workshop, participants will have a deeper understanding of the eight-step problem-solving process and will have learned how to apply this structured approach to finding solutions in a work setting. They will have had the opportunity to practice and improve their problem-solving skills, and will have learned tips for effectively using the eight-step problem-solving process in a work setting. They will be equipped with the skills and knowledge to continue developing their problem-solving abilities using the eight-step process in their work setting in the future.