Virtual/Instructor-led training
Root Cause Analysis:
Identifying and Solving the Underlying Causes of Problems
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Introduction
Root cause analysis is the process of identifying and addressing the underlying causes of problems in order to prevent reoccurrence. This is an essential skill for any profession, as it helps to solve problems effectively and improve processes and systems. This workshop aims to introduce participants to the concept of root cause analysis and provide techniques and strategies for identifying and solving the underlying causes of problems.
Details
- Presentation Length: 60-min / 90-mins / Half Day
- Participant Numbers: 15-500+
- Virtual and In-person options available
- Sessions can be recorded for internal use
- Onsite training available globally: North & South America, EMEIA, APAC, LATAM
- Languages: English, Spanish, French, Portuguese, Italian, Mandarin, Arabic, Japanese, and Malay.
- To understand the importance of identifying and addressing the root causes of problems
- To learn techniques for root cause analysis, such as the 5 Whys and the Fishbone Diagram
- To practice applying root cause analysis techniques to real-world scenarios
- To learn strategies for conducting root cause analysis in a work setting
- Definition and importance of root cause analysis
- Techniques for identifying the root causes of problems, such as the 5 Whys and the Fishbone Diagram
- Strategies for solving the root causes of problems
- Tips for conducting root cause analysis in a work setting
This workshop will include a mix of lectures, group discussions, and practical exercises. Participants will have the opportunity to practice applying root cause analysis techniques to real-world scenarios and receive feedback on their problem-solving skills.
This workshop will include both theoretical and practical elements, with lectures on the concepts of root cause analysis and practical exercises to apply these concepts to identify and solve the root causes of problems.
included in 90-min, Half Day & Full Day sessions
- Group root cause analysis activity
- Individual root cause analysis exercise
(included in Half-Day and Full Day sessions)
- The 7-step problem-solving process
- The 5-step root cause analysis process
Participants will learn how to apply the techniques and strategies covered in this workshop to their work setting, including how to identify and solve the root causes of problems in order to prevent reoccurrence. They will also learn strategies for conducting root cause analysis in a work setting.
At the end of this workshop, participants will have a deeper understanding of the importance of identifying and addressing the root causes of problems and will have learned techniques and strategies for conducting root cause analysis. They will have had the opportunity to practice and improve their problem-solving skills, and will have learned strategies for conducting root cause analysis in a work setting. They will be equipped with the skills and knowledge to continue developing their root cause analysis abilities in the future.
