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Dispatchers & Logistics Managers

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Introduction

Our service is tailored to address the specific health and stress risks faced by dispatchers and logistics managers in the transportation sector.

Program Components

  • Objective: To evaluate the current health status and ergonomic needs of dispatchers and logistics managers.
  • Activities:
    • Comprehensive health assessments, including assessments of sedentary-related health risks.
    • Ergonomic assessments of workstations to optimize comfort and posture.
  • Benefits: Provides a baseline for designing individualized wellness plans and improving workspace ergonomics.
  • Objective: To address the health risks associated with prolonged desk work and sedentary lifestyles.
  • Activities:
    • Customized exercise routines that can be done in the office to combat a sedentary lifestyle.
    • Nutritional guidance and meal planning to promote a balanced diet despite a desk-based job.
  • Benefits: Improves physical fitness, reduces the risk of sedentary-related health issues, and enhances overall well-being.
  • Objective: To help dispatchers and logistics managers cope with the high-pressure nature of their roles.
  • Activities:
    • Stress management workshops and relaxation techniques.
    • Access to confidential mental health support services for addressing job-related stress and anxiety.
  • Benefits: Enhances mental resilience, reduces stress, and fosters effective stress-coping strategies.
  • Objective: To assist in effective time management and decision-making under pressure.
  • Activities:
    • Training on time management techniques and prioritization.
    • Strategies for making effective decisions in high-pressure situations.
  • Benefits: Enhances time management skills, reduces stress related to decision-making, and improves overall work efficiency.
  • Objective: To ensure dispatchers and logistics managers are well-prepared to handle emergencies.
  • Activities:
    • Training in safety protocols and coordination of emergency responses.
    • Simulated emergency scenarios to build confidence and competence.
  • Benefits: Enhances emergency readiness, reduces stress during critical situations, and ensures safety in transportation operations.
  • Objective: To improve coordination and communication among transportation teams.
  • Activities:
    • Communication skills workshops and strategies for effective team collaboration.
    • Tools and resources for streamlining communication processes.
  • Benefits: Enhances coordination, reduces misunderstandings, and promotes smoother operations.
  • Objective: To foster a sense of community among dispatchers and logistics managers.
  • Activities:
    • Facilitation of peer support groups and forums for professionals to share experiences.
    • Organizing team-building events and social activities.
  • Benefits: Encourages a strong support network among colleagues, reducing feelings of stress and isolation.
  • Objective: To provide continuous support and track progress.
  • Activities:
    • Regular check-ins with dispatchers and logistics managers to assess their health and well-being.
    • Adjustment of wellness plans as needed based on individual progress.
  • Benefits: Ensures sustained improvements in health, well-being, and job performance.

Our program is designed to address both the physical and mental health of dispatchers and logistics managers, helping them lead healthier lives, reduce stress, and ultimately, enhance their job performance and overall job satisfaction while ensuring efficient transportation operations.

Virtual/Instructor-led training

Resilience and Communication:

The Role of Communication in Coping With Adversity

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Introduction

Resilience is the ability to bounce back from adversity and thrive in the face of challenges and setbacks. Effective communication is a crucial aspect of building resilience, as it allows us to express our emotions, seek social support, and navigate difficult situations. In this skills training workshop, we will explore the role of communication in building resilience and how to use effective communication strategies to cope with adversity. We will focus on techniques such as active listening, expressing emotions constructively, and seeking social support through communication, and we will discuss how these strategies can be leveraged within work settings to help employees better cope with challenges and adversity.

Details​
  • Presentation Length: 90-mins
  • Participant Numbers: 15-500+
  • Virtual and In-person options available
  • Sessions can be recorded for internal use
  • Onsite training available globally: North & South America, EMEIA, APAC, LATAM
  • Languages: English, Spanish, French, Portuguese, Italian, Mandarin, Arabic, Japanese, and Malay.
  • To understand the role of communication in building resilience
  • To learn effective communication strategies for coping with adversity
  • To discuss how these strategies can be applied in work settings to improve resilience and adaptability
  • This training will include a mix of lectures, discussions, and practical exercises to allow participants to actively engage with the material and apply the concepts to their own lives.
  • Participants will be encouraged to share their own experiences and challenges in order to facilitate a supportive and safe learning environment.

(included in Half-Day and Full Day sessions)

  • The Social Support and Communication (SSC) model: a framework for understanding the role of social support and effective communication in coping with adversity.
  • The Communication Resilience model: a framework for understanding how effective communication skills can help individuals cope with adversity and build resilience.
  • The Social Exchange Theory (SET): a framework for understanding how social relationships are based on a balance of rewards and costs, and how effective communication is key in maintaining positive relationships.
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