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Dispatchers & Logistics Managers

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Introduction

Our service is tailored to address the specific health and stress risks faced by dispatchers and logistics managers in the transportation sector.

Program Components

  • Objective: To evaluate the current health status and ergonomic needs of dispatchers and logistics managers.
  • Activities:
    • Comprehensive health assessments, including assessments of sedentary-related health risks.
    • Ergonomic assessments of workstations to optimize comfort and posture.
  • Benefits: Provides a baseline for designing individualized wellness plans and improving workspace ergonomics.
  • Objective: To address the health risks associated with prolonged desk work and sedentary lifestyles.
  • Activities:
    • Customized exercise routines that can be done in the office to combat a sedentary lifestyle.
    • Nutritional guidance and meal planning to promote a balanced diet despite a desk-based job.
  • Benefits: Improves physical fitness, reduces the risk of sedentary-related health issues, and enhances overall well-being.
  • Objective: To help dispatchers and logistics managers cope with the high-pressure nature of their roles.
  • Activities:
    • Stress management workshops and relaxation techniques.
    • Access to confidential mental health support services for addressing job-related stress and anxiety.
  • Benefits: Enhances mental resilience, reduces stress, and fosters effective stress-coping strategies.
  • Objective: To assist in effective time management and decision-making under pressure.
  • Activities:
    • Training on time management techniques and prioritization.
    • Strategies for making effective decisions in high-pressure situations.
  • Benefits: Enhances time management skills, reduces stress related to decision-making, and improves overall work efficiency.
  • Objective: To ensure dispatchers and logistics managers are well-prepared to handle emergencies.
  • Activities:
    • Training in safety protocols and coordination of emergency responses.
    • Simulated emergency scenarios to build confidence and competence.
  • Benefits: Enhances emergency readiness, reduces stress during critical situations, and ensures safety in transportation operations.
  • Objective: To improve coordination and communication among transportation teams.
  • Activities:
    • Communication skills workshops and strategies for effective team collaboration.
    • Tools and resources for streamlining communication processes.
  • Benefits: Enhances coordination, reduces misunderstandings, and promotes smoother operations.
  • Objective: To foster a sense of community among dispatchers and logistics managers.
  • Activities:
    • Facilitation of peer support groups and forums for professionals to share experiences.
    • Organizing team-building events and social activities.
  • Benefits: Encourages a strong support network among colleagues, reducing feelings of stress and isolation.
  • Objective: To provide continuous support and track progress.
  • Activities:
    • Regular check-ins with dispatchers and logistics managers to assess their health and well-being.
    • Adjustment of wellness plans as needed based on individual progress.
  • Benefits: Ensures sustained improvements in health, well-being, and job performance.

Our program is designed to address both the physical and mental health of dispatchers and logistics managers, helping them lead healthier lives, reduce stress, and ultimately, enhance their job performance and overall job satisfaction while ensuring efficient transportation operations.

Virtual/Instructor-led training

Recognizing Biases

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Introduction

In this session, we will cover the various types of biases that can influence our thinking and decision-making, including personal, cultural, and institutional biases. 

We will also explore techniques and frameworks for identifying and addressing biases in order to make more informed and objective decisions. 

By the end of this session, you will have the knowledge and skills to recognize and address biases in a variety of work settings.

Details​
  • Presentation Length: 60-min / 90-mins / Half Day
  • Participant Numbers: 15-500+
  • Virtual and In-person options available
  • Sessions can be recorded for internal use
  • Onsite training available globally: North & South America, EMEIA, APAC, LATAM
  • Languages: English, Spanish, French, Portuguese, Italian, Mandarin, Arabic, Japanese, and Malay.
  • To understand the different types of biases that can influence thinking and decision-making
  • To identify and recognize personal, cultural, and institutional biases
  • To apply techniques and frameworks for addressing biases
  • To utilize these skills in work settings
  • Lecture on key concepts
  • Group discussions and activities
  • Individual and group exercises to practice identifying and addressing biases

(included in Half-Day and Full Day sessions)

  1. Implicit Association Test (IAT) – a framework that measures unconscious bias by evaluating the speed and accuracy of associations made between different concepts and categories.
  2. Unconscious bias training – a framework that helps individuals recognize and manage unconscious biases through education, self-reflection, and practice.

included in 90-min, Half Day & Full Day sessions

  • Group discussions on identifying biases
  • Individual exercises to practice self-reflection on personal biases
  • Group activities to recognize cultural and institutional biases
  • Case studies to practice applying techniques and frameworks for addressing biases

Understand the different types of biases that can influence thinking and decision-making.

Identify and recognize personal, cultural, and institutional biases.

Apply techniques and frameworks for addressing biases.

Use these skills to make more informed and objective decisions in work settings, promoting fairness and inclusivity in the workplace.

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