Dispatchers & Logistics Managers

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Introduction

Our service is tailored to address the specific health and stress risks faced by dispatchers and logistics managers in the transportation sector.

Program Components

  • Objective: To evaluate the current health status and ergonomic needs of dispatchers and logistics managers.
  • Activities:
    • Comprehensive health assessments, including assessments of sedentary-related health risks.
    • Ergonomic assessments of workstations to optimize comfort and posture.
  • Benefits: Provides a baseline for designing individualized wellness plans and improving workspace ergonomics.
  • Objective: To address the health risks associated with prolonged desk work and sedentary lifestyles.
  • Activities:
    • Customized exercise routines that can be done in the office to combat a sedentary lifestyle.
    • Nutritional guidance and meal planning to promote a balanced diet despite a desk-based job.
  • Benefits: Improves physical fitness, reduces the risk of sedentary-related health issues, and enhances overall well-being.
  • Objective: To help dispatchers and logistics managers cope with the high-pressure nature of their roles.
  • Activities:
    • Stress management workshops and relaxation techniques.
    • Access to confidential mental health support services for addressing job-related stress and anxiety.
  • Benefits: Enhances mental resilience, reduces stress, and fosters effective stress-coping strategies.
  • Objective: To assist in effective time management and decision-making under pressure.
  • Activities:
    • Training on time management techniques and prioritization.
    • Strategies for making effective decisions in high-pressure situations.
  • Benefits: Enhances time management skills, reduces stress related to decision-making, and improves overall work efficiency.
  • Objective: To ensure dispatchers and logistics managers are well-prepared to handle emergencies.
  • Activities:
    • Training in safety protocols and coordination of emergency responses.
    • Simulated emergency scenarios to build confidence and competence.
  • Benefits: Enhances emergency readiness, reduces stress during critical situations, and ensures safety in transportation operations.
  • Objective: To improve coordination and communication among transportation teams.
  • Activities:
    • Communication skills workshops and strategies for effective team collaboration.
    • Tools and resources for streamlining communication processes.
  • Benefits: Enhances coordination, reduces misunderstandings, and promotes smoother operations.
  • Objective: To foster a sense of community among dispatchers and logistics managers.
  • Activities:
    • Facilitation of peer support groups and forums for professionals to share experiences.
    • Organizing team-building events and social activities.
  • Benefits: Encourages a strong support network among colleagues, reducing feelings of stress and isolation.
  • Objective: To provide continuous support and track progress.
  • Activities:
    • Regular check-ins with dispatchers and logistics managers to assess their health and well-being.
    • Adjustment of wellness plans as needed based on individual progress.
  • Benefits: Ensures sustained improvements in health, well-being, and job performance.

Our program is designed to address both the physical and mental health of dispatchers and logistics managers, helping them lead healthier lives, reduce stress, and ultimately, enhance their job performance and overall job satisfaction while ensuring efficient transportation operations.

Virtual/Instructor-led training

Overcoming Resistance:

A Skills Training Workshop on Managing and Leading Change

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Introduction

Change is a constant in today’s business environment and it is not uncommon for people to resist change. This skills training presentation will delve into the reasons that people resist change and provide strategies for addressing and overcoming resistance.

Details​
  • To understand the reasons why people resist change
  • To learn strategies for addressing and overcoming resistance to change
  • To develop the skills needed to manage resistance to change within an organization
  • The presentation will begin with a discussion of the common reasons that people resist change, including fear of the unknown, loss of control, and lack of understanding or buy-in.
  • Next, strategies for addressing and overcoming resistance will be explored, including the importance of effective communication, stakeholder engagement, and providing support and resources to help people adapt to change.
  • The final segment of the presentation will focus on managing resistance within an organization, including the role of leadership in setting a clear vision and strategy for change and creating a culture that is open to and supportive of change.
  • The presentation will include theoretical elements, such as the reasons that people resist change, as well as practical elements, such as strategies for addressing and overcoming resistance.
  • Practical exercises will be included as part of the session, such as role-playing and group discussions, to allow participants to apply the concepts learned to real-world situations.

(included in Half-Day and Full Day sessions)

  • Force Field Analysis: This framework involves identifying the forces driving and resisting change and developing strategies to address and overcome resistance.
  • Kübler-Ross Change Curve: This framework identifies five stages of change: denial, anger, bargaining, depression, and acceptance. The Kübler-Ross model can be used to understand the emotions and reactions that people may experience during the change process and develop strategies for supporting them through each stage.
  • McKinsey 7-S Model: This framework identifies seven factors that can impact organizational change: strategy, structure, systems, style, shared values, skills, and staff. The McKinsey 7-S model can be used to assess an organization’s readiness for change and identify any areas that may need to be addressed in order to successfully implement change.
  • Force Field Analysis can be used to identify and address the forces driving and resisting change within an organization.
  • The Kübler-Ross Change Curve can be used to understand the emotions and reactions that employees may experience during the change process and provide appropriate support and resources.
  • The McKinsey 7-S Model can be used to assess an organization’s readiness for change and identify any areas that may need to be addressed in order to successfully implement change.

At the end of this session, participants will have a deep understanding of the reasons that people resist change and will have the skills and knowledge necessary to effectively address and overcome resistance. They will also have the tools and strategies needed to manage resistance to change within their organization and support their colleagues through the change process. This will enable them to effectively navigate and lead change within their organization.