Dispatchers & Logistics Managers

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Introduction

Our service is tailored to address the specific health and stress risks faced by dispatchers and logistics managers in the transportation sector.

Program Components

  • Objective: To evaluate the current health status and ergonomic needs of dispatchers and logistics managers.
  • Activities:
    • Comprehensive health assessments, including assessments of sedentary-related health risks.
    • Ergonomic assessments of workstations to optimize comfort and posture.
  • Benefits: Provides a baseline for designing individualized wellness plans and improving workspace ergonomics.
  • Objective: To address the health risks associated with prolonged desk work and sedentary lifestyles.
  • Activities:
    • Customized exercise routines that can be done in the office to combat a sedentary lifestyle.
    • Nutritional guidance and meal planning to promote a balanced diet despite a desk-based job.
  • Benefits: Improves physical fitness, reduces the risk of sedentary-related health issues, and enhances overall well-being.
  • Objective: To help dispatchers and logistics managers cope with the high-pressure nature of their roles.
  • Activities:
    • Stress management workshops and relaxation techniques.
    • Access to confidential mental health support services for addressing job-related stress and anxiety.
  • Benefits: Enhances mental resilience, reduces stress, and fosters effective stress-coping strategies.
  • Objective: To assist in effective time management and decision-making under pressure.
  • Activities:
    • Training on time management techniques and prioritization.
    • Strategies for making effective decisions in high-pressure situations.
  • Benefits: Enhances time management skills, reduces stress related to decision-making, and improves overall work efficiency.
  • Objective: To ensure dispatchers and logistics managers are well-prepared to handle emergencies.
  • Activities:
    • Training in safety protocols and coordination of emergency responses.
    • Simulated emergency scenarios to build confidence and competence.
  • Benefits: Enhances emergency readiness, reduces stress during critical situations, and ensures safety in transportation operations.
  • Objective: To improve coordination and communication among transportation teams.
  • Activities:
    • Communication skills workshops and strategies for effective team collaboration.
    • Tools and resources for streamlining communication processes.
  • Benefits: Enhances coordination, reduces misunderstandings, and promotes smoother operations.
  • Objective: To foster a sense of community among dispatchers and logistics managers.
  • Activities:
    • Facilitation of peer support groups and forums for professionals to share experiences.
    • Organizing team-building events and social activities.
  • Benefits: Encourages a strong support network among colleagues, reducing feelings of stress and isolation.
  • Objective: To provide continuous support and track progress.
  • Activities:
    • Regular check-ins with dispatchers and logistics managers to assess their health and well-being.
    • Adjustment of wellness plans as needed based on individual progress.
  • Benefits: Ensures sustained improvements in health, well-being, and job performance.

Our program is designed to address both the physical and mental health of dispatchers and logistics managers, helping them lead healthier lives, reduce stress, and ultimately, enhance their job performance and overall job satisfaction while ensuring efficient transportation operations.

Virtual/Instructor-led training

Negotiation Tactics:

Techniques for Leveraging Power and Influence

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Introduction

In any negotiation, it is important to consider not only what we want to achieve, but also how we can leverage our power and influence to achieve our goals. Different negotiation tactics, such as framing, anchoring, and BATNA (best alternative to a negotiated agreement), can be effective in different situations, and it is important to understand and be able to utilize these tactics to our advantage. In this skills training workshop, we will explore different negotiation tactics and how to use them effectively to leverage power and influence. We will cover concepts such as framing, anchoring, and BATNA, and provide strategies for using these tactics to one’s advantage. Through a combination of theoretical and practical elements, including exercises, we will explore how these concepts can be leveraged within work settings. By the end of this session, participants will have a strong understanding of different negotiation tactics and be able to confidently utilize them to leverage power and influence.

Details‚Äč
  • To understand different negotiation tactics and how to use them effectively to leverage power and influence
  • To explore the concepts of framing, anchoring, and BATNA (best alternative to a negotiated agreement)
  • To provide strategies for using these tactics to one’s advantage
  • To explore how these concepts can be leveraged within work settings
  • To develop practical negotiation skills through exercises and practice
  • Introduction to negotiation tactics
  • The concept of framing in negotiation
  • The concept of anchoring in negotiation
  • The concept of BATNA (best alternative to a negotiated agreement)
  • Strategies for using negotiation tactics to one’s advantage
  • Theoretical and practical elements of negotiation tactics
  • Leveraging negotiation tactics in work settings
  • Practical exercises

This skills training workshop will utilize a combination of lectures, group discussions, and practical exercises to facilitate learning and skill development. Participants will have the opportunity to practice and apply the concepts learned through role-playing and other interactive activities.

(included in Half-Day and Full Day sessions)
  • Interest-based negotiation
  • Win-win negotiation

The skills and knowledge gained in this workshop can be applied in a variety of work settings, including:

  • Negotiating project scope and timelines with clients or team members
  • Resolving conflicts with coworkers or stakeholders
  • Negotiating salary and benefit packages with employers

By the end of this session, participants will have a strong understanding of different negotiation tactics and be able to confidently utilize them to leverage power and influence. They will have explored the concepts of framing, anchoring, and BATNA (best alternative to a negotiated agreement), and have developed strategies for using these tactics to their advantage. Through a combination of theoretical and practical elements, including exercises, participants will be able to leverage their knowledge of negotiation tactics in a variety of work settings. Participants will also have developed practical negotiation skills through exercises and practice.