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Dispatchers & Logistics Managers

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Introduction

Our service is tailored to address the specific health and stress risks faced by dispatchers and logistics managers in the transportation sector.

Program Components

  • Objective: To evaluate the current health status and ergonomic needs of dispatchers and logistics managers.
  • Activities:
    • Comprehensive health assessments, including assessments of sedentary-related health risks.
    • Ergonomic assessments of workstations to optimize comfort and posture.
  • Benefits: Provides a baseline for designing individualized wellness plans and improving workspace ergonomics.
  • Objective: To address the health risks associated with prolonged desk work and sedentary lifestyles.
  • Activities:
    • Customized exercise routines that can be done in the office to combat a sedentary lifestyle.
    • Nutritional guidance and meal planning to promote a balanced diet despite a desk-based job.
  • Benefits: Improves physical fitness, reduces the risk of sedentary-related health issues, and enhances overall well-being.
  • Objective: To help dispatchers and logistics managers cope with the high-pressure nature of their roles.
  • Activities:
    • Stress management workshops and relaxation techniques.
    • Access to confidential mental health support services for addressing job-related stress and anxiety.
  • Benefits: Enhances mental resilience, reduces stress, and fosters effective stress-coping strategies.
  • Objective: To assist in effective time management and decision-making under pressure.
  • Activities:
    • Training on time management techniques and prioritization.
    • Strategies for making effective decisions in high-pressure situations.
  • Benefits: Enhances time management skills, reduces stress related to decision-making, and improves overall work efficiency.
  • Objective: To ensure dispatchers and logistics managers are well-prepared to handle emergencies.
  • Activities:
    • Training in safety protocols and coordination of emergency responses.
    • Simulated emergency scenarios to build confidence and competence.
  • Benefits: Enhances emergency readiness, reduces stress during critical situations, and ensures safety in transportation operations.
  • Objective: To improve coordination and communication among transportation teams.
  • Activities:
    • Communication skills workshops and strategies for effective team collaboration.
    • Tools and resources for streamlining communication processes.
  • Benefits: Enhances coordination, reduces misunderstandings, and promotes smoother operations.
  • Objective: To foster a sense of community among dispatchers and logistics managers.
  • Activities:
    • Facilitation of peer support groups and forums for professionals to share experiences.
    • Organizing team-building events and social activities.
  • Benefits: Encourages a strong support network among colleagues, reducing feelings of stress and isolation.
  • Objective: To provide continuous support and track progress.
  • Activities:
    • Regular check-ins with dispatchers and logistics managers to assess their health and well-being.
    • Adjustment of wellness plans as needed based on individual progress.
  • Benefits: Ensures sustained improvements in health, well-being, and job performance.

Our program is designed to address both the physical and mental health of dispatchers and logistics managers, helping them lead healthier lives, reduce stress, and ultimately, enhance their job performance and overall job satisfaction while ensuring efficient transportation operations.

Virtual/Instructor-led training

Navigating Uncertainty:

A Skills Training on Decision-Making Under Uncertainty

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Introduction

Making decisions in the face of uncertainty is a common challenge that employees encounter in their professional lives. In this skills training, participants will learn how to effectively navigate uncertainty and make informed decisions, even in the absence of complete information. By the end of this session, participants will have gained a deeper understanding of decision-making techniques and be equipped with the tools and strategies needed to make effective decisions under uncertainty.

Details​
  • Presentation Length: 90-mins / Half Day
  • Participant Numbers: 15-500+
  • Virtual and In-person options available
  • Sessions can be recorded for internal use
  • Onsite training available globally: North & South America, EMEIA, APAC, LATAM
  • Languages: English, Spanish, French, Portuguese, Italian, Mandarin, Arabic, Japanese, and Malay.
  • To understand the importance of decision-making under uncertainty in the workplace
  • To learn how to consider different scenarios and their potential outcomes when making decisions
  • To develop strategies for making informed decisions under uncertainty
  • To gain practical experience applying decision-making techniques through exercises and case studies
  • Presentation of key concepts and theories
  • Group discussion and brainstorming
  • Practical exercises and case studies

included in 90-min, Half Day & Full Day sessions

  • Participants will work in small groups to complete a Decision Tree for a real-world scenario.
  • Participants will apply the Six Thinking Hats to a real-world scenario.
  • Participants will use the PRECEDE-PROCEED Model to identify and assess the factors that influence decision-making and develop strategies for addressing those factors.

(included in Half-Day and Full Day sessions)

  • The Decision Tree: This framework provides a systematic approach to considering different scenarios and their potential outcomes when making decisions.
  • The Six Thinking Hats: This framework is used to consider different perspectives and approaches when making decisions, in order to increase creativity and facilitate decision-making under uncertainty.
  • The PRECEDE-PROCEED Model: This model is used to identify and assess the factors that influence decision-making and to develop strategies for addressing those factors.
  • The Decision Tree can be used to consider different scenarios and their potential outcomes when making decisions.
  • The Six Thinking Hats can be used to consider different perspectives and approaches when making decisions, in order to increase creativity and facilitate decision-making under uncertainty.
  • The PRECEDE-PROCEED Model can be used to identify and assess the factors that influence decision- making and to develop strategies for addressing those factors.
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