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Dispatchers & Logistics Managers

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Introduction

Our service is tailored to address the specific health and stress risks faced by dispatchers and logistics managers in the transportation sector.

Program Components

  • Objective: To evaluate the current health status and ergonomic needs of dispatchers and logistics managers.
  • Activities:
    • Comprehensive health assessments, including assessments of sedentary-related health risks.
    • Ergonomic assessments of workstations to optimize comfort and posture.
  • Benefits: Provides a baseline for designing individualized wellness plans and improving workspace ergonomics.
  • Objective: To address the health risks associated with prolonged desk work and sedentary lifestyles.
  • Activities:
    • Customized exercise routines that can be done in the office to combat a sedentary lifestyle.
    • Nutritional guidance and meal planning to promote a balanced diet despite a desk-based job.
  • Benefits: Improves physical fitness, reduces the risk of sedentary-related health issues, and enhances overall well-being.
  • Objective: To help dispatchers and logistics managers cope with the high-pressure nature of their roles.
  • Activities:
    • Stress management workshops and relaxation techniques.
    • Access to confidential mental health support services for addressing job-related stress and anxiety.
  • Benefits: Enhances mental resilience, reduces stress, and fosters effective stress-coping strategies.
  • Objective: To assist in effective time management and decision-making under pressure.
  • Activities:
    • Training on time management techniques and prioritization.
    • Strategies for making effective decisions in high-pressure situations.
  • Benefits: Enhances time management skills, reduces stress related to decision-making, and improves overall work efficiency.
  • Objective: To ensure dispatchers and logistics managers are well-prepared to handle emergencies.
  • Activities:
    • Training in safety protocols and coordination of emergency responses.
    • Simulated emergency scenarios to build confidence and competence.
  • Benefits: Enhances emergency readiness, reduces stress during critical situations, and ensures safety in transportation operations.
  • Objective: To improve coordination and communication among transportation teams.
  • Activities:
    • Communication skills workshops and strategies for effective team collaboration.
    • Tools and resources for streamlining communication processes.
  • Benefits: Enhances coordination, reduces misunderstandings, and promotes smoother operations.
  • Objective: To foster a sense of community among dispatchers and logistics managers.
  • Activities:
    • Facilitation of peer support groups and forums for professionals to share experiences.
    • Organizing team-building events and social activities.
  • Benefits: Encourages a strong support network among colleagues, reducing feelings of stress and isolation.
  • Objective: To provide continuous support and track progress.
  • Activities:
    • Regular check-ins with dispatchers and logistics managers to assess their health and well-being.
    • Adjustment of wellness plans as needed based on individual progress.
  • Benefits: Ensures sustained improvements in health, well-being, and job performance.

Our program is designed to address both the physical and mental health of dispatchers and logistics managers, helping them lead healthier lives, reduce stress, and ultimately, enhance their job performance and overall job satisfaction while ensuring efficient transportation operations.

Virtual/Instructor-led training

Monitoring and Improving Employee Engagement:

Tools and Techniques

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Introduction

Measuring and tracking employee engagement is essential for understanding and improving the experience of employees within an organization. This training will provide an overview of tools and techniques for measuring and tracking employee engagement and discuss strategies for using this data to drive improvements.

Details​
  • Presentation Length: 60-min / 90-mins / Half Day
  • Participant Numbers: 15-500+
  • Virtual and In-person options available
  • Sessions can be recorded for internal use
  • Onsite training available globally: North & South America, EMEIA, APAC, LATAM
  • Languages: English, Spanish, French, Portuguese, Italian, Mandarin, Arabic, Japanese, and Malay.
  • To understand the importance of measuring and tracking employee engagement
  • To learn about different tools and techniques for measuring and tracking employee engagement
  • To develop skills and knowledge in using these tools and techniques through practical exercises
  • To explore strategies for using data on employee engagement to drive improvements
  • The importance of measuring and tracking employee engagement
  • Different tools and techniques for measuring and tracking employee engagement (e.g. surveys, focus groups, engagement metrics)
  • Theoretical and practical considerations in measuring and tracking employee engagement
  • Case studies and examples of successful measurement and tracking of employee engagement
  • Strategies for using data on employee engagement to drive improvements
  • Presentation and discussion of theoretical concepts and best practices
  • Group exercises and case studies to apply concepts and practice skills
  • Role-playing and simulation to practice using different tools and techniques for measuring and tracking employee engagement
  • Individual reflection and action planning

(included in Half-Day and Full Day sessions)

  • Maslow’s Hierarchy of Needs – a framework for understanding human motivation that can be used to inform the design of employee engagement surveys
  • The Competing Values Framework – a framework for understanding organizational culture that can be used to assess employee engagement and identify areas for improvement
  • The Employee Engagement Index – a metric for measuring and tracking employee engagement over time
  1. Using Maslow’s Hierarchy of Needs to inform the design of employee engagement surveys and ensure that the survey addresses the basic needs and motivators of employees
  2. Using the Competing Values Framework to assess the organizational culture and identify areas for improvement in terms of employee engagement
  3. Tracking the Employee Engagement Index over time to monitor progress and identify trends in employee engagement.

At the end of this session, participants will have a deeper understanding of the importance of measuring and tracking employee engagement and be equipped with practical tools and techniques for doing so. They will be able to apply their newfound knowledge and skills to monitor and improve employee engagement in their organization, leading to increased commitment and productivity.

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