Leading with Emotional Intelligence: Build Stronger, More Effective Teams


  • Presentation Length: 60-mins / 90-mins / Half day
  • Participant Numbers: 15-500+
  • Virtual and In-person options available
  • Sessions can be recorded for internal use
  • Onsite training available globally: North & South America, EMEIA, APAC, LATAM
  • Languages: English, Spanish, French, Portuguese, Italian, Mandarin, Arabic, Japanese, and Malay.


Emotional intelligence (EI) is the ability to recognize, understand, and manage our own emotions and the emotions of others. In the workplace, EI is a crucial skill for leaders who want to build stronger, more effective teams.

In this training session, managers and team leaders will learn how to lead with emotional intelligence and enhance their leadership skills.


(included in 90-min and Half Day sessions)

  • Emotional intelligence assessment tools
  • Online learning resources on emotional intelligence and related topics
  • Recommended books and articles on leading with emotional intelligence

Content Outline

  • Understanding the basics of emotional intelligence and its benefits in the workplace
  • Techniques for developing emotional self-awareness and self-regulation
  • Strategies for improving empathy and social awareness
  • Effective communication skills for building strong relationships and resolving conflicts
  • Creating a culture of trust and psychological safety that supports emotional intelligence
  • Overcoming common obstacles to emotional intelligence in the workplace
  • The role of leadership in promoting emotional intelligence and building stronger, more effective teams

Practical exercises

(included in 90-min sessions)

  • Practicing active listening and empathetic communication
  • Developing self-awareness through mindfulness and reflection
  • Building trust through team-building exercises and activities


(included in Half-Day sessions)

  • The “ABC” model of emotional intelligence: Awareness, Balance, and Connection
  • The “G.R.O.W.” coaching framework for setting and achieving goals: Goal, Reality, Options, Way Forward
  • The “CARE” feedback framework for providing constructive feedback: Context, Action, Results, and Empathy


By leading with emotional intelligence, employees can create stronger, more effective teams that are more resilient and productive. It takes practice and effort, but the rewards are significant.

With the strategies, tools, and exercises provided in this training session, employees can start developing their emotional intelligence and contribute to the overall success of the organization.