• To understand the importance of diversity and inclusion in the workplace
• To learn about different frameworks and strategies for leading and managing diverse teams
• To develop skills for implementing these frameworks and strategies in the workplace

• Definition of diversity and inclusion in the workplace
• The benefits of diverse and inclusive teams
• The role of middle managers in promoting diversity and inclusion
• The Diversity Iceberg model and its application in understanding and addressing diversity and inclusion issues in the workplace
• The Intercultural Development Continuum model and its role in assessing and improving intercultural competence
• The Cultural Intelligence framework and its use in leading and managing diverse teams
• Practical exercises on using the Diversity Iceberg model and the Cultural Intelligence framework in diversity and inclusion scenarios
• Best practices for leading and managing diverse teams, including communication, feedback, and conflict resolution

• Presentation of key concepts and frameworks
• Group discussions and brainstorming sessions
• Practical exercises and role-play
• Case studies and examples from various industries

This training will incorporate both theoretical and practical elements, with a focus on providing middle managers with the knowledge and skills they need to effectively lead and manage diverse teams in the workplace. The practical exercises included in this session will provide attendees with the opportunity to apply the concepts and frameworks covered to real-world scenarios and develop action plans for implementing these strategies in their own workplaces.

(included in Half-Day and Full Day sessions)

• Diversity Iceberg model: This model illustrates the visible and invisible aspects of diversity in the workplace, and the impact of unconscious biases on diversity and inclusion.
• Intercultural Development Continuum model: This model outlines the stages of intercultural competence and provides a framework for assessing and improving intercultural skills.
• Cultural Intelligence (CQ) framework: This framework involves the ability to adapt to and effectively interact with people from different cultural backgrounds.

• The Diversity Iceberg model can be used to understand the various aspects of diversity in the workplace and to identify and address unconscious biases.
• The Intercultural Development Continuum model can be used to assess and improve intercultural competence in the organization.
• The Cultural Intelligence (CQ) framework can be used to develop strategies for effectively leading and managing diverse teams, including communication, feedback, and conflict resolution.

At the end of this session, middle managers will have a deep understanding of the various frameworks and strategies for leading and managing diverse teams, and will have developed the skills to effectively implement these frameworks and strategies in the workplace. They will be able to assess and improve intercultural competence in their organization, and will have developed strategies for effectively leading and managing diverse teams, including communication, feedback, and conflict resolution. They will also have a strong understanding of the various aspects of diversity in the workplace and how to address unconscious biases. Overall, they will be equipped with the tools and knowledge to create a diverse and inclusive work environment and to effectively lead and manage diverse teams.