Investing in the Emotional Bank Account
Building and maintaining strong relationships is crucial for both personal and professional success. The concept of an emotional bank account, popularized by Stephen Covey in “The 7 Habits of Highly Effective People,” can be a useful tool for investing in and strengthening relationships.
This workshop will provide employees with the knowledge and skills needed to build trust and invest in relationships through the lens of the emotional bank account.
- Unpacking the Emotional Bank Account: A Closer Look at Its Components
- Trust as Currency: Why Trust is Central to Relationship Building
- Understanding Deposits and Withdrawals: Actions that Impact the Emotional Bank Account
- The Benefits of a Well-Funded Emotional Bank Account: Stronger Relationships and Increased Resilience
- The Art of Deposits: Proactive Actions to Strengthen Relationships
- Consistency and Reliability: Keys to Building Trust Over Time
- The Impact of Withdrawals: Recognizing Actions that Erode Trust
- Replenishing the Account: Steps to Recover from Trust Withdrawals
- Translating the Concept: How the Emotional Bank Account Relates to Professional Relationships
- Building Trust with Colleagues and Superiors: Practical Strategies
- Navigating Trust Challenges: Addressing Conflicts and Misunderstandings
- Team Dynamics and the Emotional Bank Account: Fostering a Trusting and Collaborative Work Environment
included in 90-min, Half Day sessions & 3-week programs
- Emotional Bank Account Self-Assessment: Participants evaluate their current emotional bank account balance.
- Deposit and Withdrawal Scenarios: Engaging in discussions and role-plays to identify actions that contribute to trust or erode it.
- Trust-Building Action Plan: Developing individualized strategies for making deposits and maintaining a healthy emotional bank account.
- Workplace Application: Applying the emotional bank account concept to real workplace scenarios and discussing outcomes.