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Dispatchers & Logistics Managers

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Introduction

Our service is tailored to address the specific health and stress risks faced by dispatchers and logistics managers in the transportation sector.

Program Components

  • Objective: To evaluate the current health status and ergonomic needs of dispatchers and logistics managers.
  • Activities:
    • Comprehensive health assessments, including assessments of sedentary-related health risks.
    • Ergonomic assessments of workstations to optimize comfort and posture.
  • Benefits: Provides a baseline for designing individualized wellness plans and improving workspace ergonomics.
  • Objective: To address the health risks associated with prolonged desk work and sedentary lifestyles.
  • Activities:
    • Customized exercise routines that can be done in the office to combat a sedentary lifestyle.
    • Nutritional guidance and meal planning to promote a balanced diet despite a desk-based job.
  • Benefits: Improves physical fitness, reduces the risk of sedentary-related health issues, and enhances overall well-being.
  • Objective: To help dispatchers and logistics managers cope with the high-pressure nature of their roles.
  • Activities:
    • Stress management workshops and relaxation techniques.
    • Access to confidential mental health support services for addressing job-related stress and anxiety.
  • Benefits: Enhances mental resilience, reduces stress, and fosters effective stress-coping strategies.
  • Objective: To assist in effective time management and decision-making under pressure.
  • Activities:
    • Training on time management techniques and prioritization.
    • Strategies for making effective decisions in high-pressure situations.
  • Benefits: Enhances time management skills, reduces stress related to decision-making, and improves overall work efficiency.
  • Objective: To ensure dispatchers and logistics managers are well-prepared to handle emergencies.
  • Activities:
    • Training in safety protocols and coordination of emergency responses.
    • Simulated emergency scenarios to build confidence and competence.
  • Benefits: Enhances emergency readiness, reduces stress during critical situations, and ensures safety in transportation operations.
  • Objective: To improve coordination and communication among transportation teams.
  • Activities:
    • Communication skills workshops and strategies for effective team collaboration.
    • Tools and resources for streamlining communication processes.
  • Benefits: Enhances coordination, reduces misunderstandings, and promotes smoother operations.
  • Objective: To foster a sense of community among dispatchers and logistics managers.
  • Activities:
    • Facilitation of peer support groups and forums for professionals to share experiences.
    • Organizing team-building events and social activities.
  • Benefits: Encourages a strong support network among colleagues, reducing feelings of stress and isolation.
  • Objective: To provide continuous support and track progress.
  • Activities:
    • Regular check-ins with dispatchers and logistics managers to assess their health and well-being.
    • Adjustment of wellness plans as needed based on individual progress.
  • Benefits: Ensures sustained improvements in health, well-being, and job performance.

Our program is designed to address both the physical and mental health of dispatchers and logistics managers, helping them lead healthier lives, reduce stress, and ultimately, enhance their job performance and overall job satisfaction while ensuring efficient transportation operations.

Virtual/Instructor-led training

Investing in the Emotional Bank Account

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Introduction

Building and maintaining strong relationships is crucial for both personal and professional success. The concept of an emotional bank account, popularized by Stephen Covey in “The 7 Habits of Highly Effective People,” can be a useful tool for investing in and strengthening relationships. 

This workshop will provide employees with the knowledge and skills needed to build trust and invest in relationships through the lens of the emotional bank account.

Details​
  • Presentation Length: 60-min | 90-min | Half Day | 3-week Program
  • Participant Numbers: 15-500+
  • Virtual and In-person options available
  • Sessions can be recorded for internal use
  • Onsite training available globally: North & South America, EMEIA, APAC, LATAM
  • Languages: English, Spanish, French, Portuguese, Italian, Mandarin, Arabic, Japanese, and Malay.
The Emotional Bank Account Explained
  • Unpacking the Emotional Bank Account: A Closer Look at Its Components
  • Trust as Currency: Why Trust is Central to Relationship Building
  • Understanding Deposits and Withdrawals: Actions that Impact the Emotional Bank Account
  • The Benefits of a Well-Funded Emotional Bank Account: Stronger Relationships and Increased Resilience
Strategies for Building Trust and Investing in Relationships
  • The Art of Deposits: Proactive Actions to Strengthen Relationships
  • Consistency and Reliability: Keys to Building Trust Over Time
  • The Impact of Withdrawals: Recognizing Actions that Erode Trust
  • Replenishing the Account: Steps to Recover from Trust Withdrawals
Applying the Emotional Bank Account in the Workplace
  • Translating the Concept: How the Emotional Bank Account Relates to Professional Relationships
  • Building Trust with Colleagues and Superiors: Practical Strategies
  • Navigating Trust Challenges: Addressing Conflicts and Misunderstandings
  • Team Dynamics and the Emotional Bank Account: Fostering a Trusting and Collaborative Work Environment

included in 90-min, Half Day sessions & 3-week programs

  • Emotional Bank Account Self-Assessment: Participants evaluate their current emotional bank account balance.
  • Deposit and Withdrawal Scenarios: Engaging in discussions and role-plays to identify actions that contribute to trust or erode it.
  • Trust-Building Action Plan: Developing individualized strategies for making deposits and maintaining a healthy emotional bank account.
  • Workplace Application: Applying the emotional bank account concept to real workplace scenarios and discussing outcomes.
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