Investing In The Emotional Bank Account

Details

  • Presentation Length: 60-mins / 90-mins / Half Day
  • Participant Numbers: 15-500+
  • Virtual and In-person options available
  • Sessions can be recorded for internal use
  • Onsite training available globally: North & South America, EMEIA, APAC, LATAM
  • Languages: English, Spanish, French, Portuguese, Italian, Mandarin, Arabic, Japanese, and Malay.

Introduction

Building and maintaining strong relationships is crucial for both personal and professional success. The concept of an emotional bank account, popularized by Stephen Covey in “The 7 Habits of Highly Effective People,” can be a useful tool for investing in and strengthening relationships.

This workshop will provide employees with the knowledge and skills needed to build trust and invest in relationships through the lens of the emotional bank account.

Content Outline

  • The concept of an emotional bank account and its importance in relationships
  • Strategies for building trust and investing in relationships, as outlined by Stephen Covey
  • The differences between making deposits and withdrawals in the emotional bank account
  • How the concept of an emotional bank account can be implemented in the workplace
  • Practical exercises to put the learning into practice

Practical exercises

(included in 90-min and Half Day sessions)

  • Identify key relationships in the workplace and brainstorm ways to make deposits in those relationships
  • Practice active listening and seeking to understand others’ perspectives
  • Reflect on past actions and identify any withdrawals that may have been made in key relationships, and consider ways to make amends and rebuild trust

Conclusion

By the end of this workshop, employees will better understand the concept of the emotional bank account and its importance in relationships.

They will have the skills and strategies needed to build trust and invest in key personal and professional relationships.

Through practical exercises, employees will have the opportunity to put their learning into practice and identify specific actions they can take to strengthen their relationships.