Virtual/Instructor-led training
Interpersonal Communication In The Workplace
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Introduction
Effective communication is crucial for success in any professional setting, and interpersonal communication is a key part of this. Building strong relationships with coworkers is essential for creating a positive work environment, collaborating effectively, and achieving goals.
This skills training program will focus on the importance of interpersonal communication in the workplace and provide practical strategies for building and maintaining relationships with coworkers.
Details
- Presentation Length: 60-min / 90-mins / Half Day
- Participant Numbers: 15-500+
- Virtual and In-person options available
- Sessions can be recorded for internal use
- Onsite training available globally: North & South America, EMEIA, APAC, LATAM
- Languages: English, Spanish, French, Portuguese, Italian, Mandarin, Arabic, Japanese, and Malay.
- To understand the importance of interpersonal communication in the workplace
- To learn practical strategies for building and maintaining relationships with coworkers
- To develop skills in effective communication, including active listening and clear, assertive communication
- To practice these skills in a variety of scenarios and settings
- The training will include a mix of lectures, group discussions, and practical exercises to facilitate learning and skill development.
- Participants will have the opportunity to practice and apply the skills they are learning through role-plays and other interactive activities.
- The trainer will provide feedback and support to help participants improve their communication skills.
- The Johari Window model for understanding and improving self-awareness and self-disclosure in communication
- The Thomas-Kilmann Conflict Mode Instrument for identifying and managing conflict effectively
- The Situational Leadership model for adapting communication style to different individuals and situations
- These skills can be applied in a variety of work settings, including team meetings, one-on-one interactions with coworkers, virtual communication, and more.
- By improving interpersonal communication skills, employees and managers can build stronger relationships with coworkers, leading to increased collaboration, productivity, and job satisfaction.
- These skills can also help individuals navigate conflicts more effectively and create a more positive work environment overall.
included in 90-min, Half Day & Full Day sessions
- Role-plays to practice active listening and assertive communication techniques
- Group discussions to explore barriers to effective communication and strategies for overcoming them
- Group activities to practice building and maintaining relationships with coworkers
Upon completion of this skills training program, participants will have gained a deep understanding of the importance of interpersonal communication in the workplace and developed practical skills for building and maintaining relationships with coworkers.
They will be equipped with strategies for effective communication, including active listening and assertive communication, and will have had the opportunity to practice these skills in a variety of scenarios and settings.
Participants will be able to apply these skills in their daily work to create a more positive and collaborative work environment and achieve their goals more effectively.
