Virtual/Instructor-led training

Giving and Receiving Feedback

Introduction

Offering and receiving feedback is a crucial aspect of professional development. It helps individuals understand their strengths and areas where they can improve, promoting a culture of continuous learning and growth within an organization.

In this session, participants will learn how to give and receive feedback effectively to enhance their communication skills and support their personal and professional development.

Details​
  • The Power of Feedback in Team Development: Recognizing Its Impact
  • Giving Constructive Feedback: Tools and Techniques for Effective Communication
  • Nurturing a Feedback-Friendly Environment: Encouraging Open Dialogue
  • The Art of Receiving Feedback: Leveraging Constructive Criticism for Personal Growth
  • The Role of Feedback in Employee Motivation and Performance Enhancement
  • Feedback as a Coaching Tool: Fostering Professional Development
  • Feedback for Conflict Resolution: Turning Challenges into Opportunities for Growth
  • Feedback Analysis and Improvement Plan Participants analyze real-life workplace feedback and create action plans for enhancing their feedback-giving or feedback-receiving skills.
  • Feedback-Driven Peer Coaching: Participants provide feedback-driven coaching to each other, focusing on constructive feedback to support mutual professional development.
  • Feedback Application Challenge: Participants practice applying feedback effectively in various workplace scenarios, sharing their feedback approaches and strategies for addressing feedback challenges.
(included in 90-min and Half Day sessions)
  • SBI (Situation-Behavior-Impact) Feedback Model: A framework that encourages feedback givers to describe the specific situation, observable behavior, and the impact of that behavior. It helps ensure feedback is clear, actionable, and focused on behavior rather than personal attributes.
  • 360-Degree Feedback: A framework that involves gathering feedback from multiple sources (peers, subordinates, supervisors) to provide a comprehensive view of an individual’s performance and development areas. This framework fosters a holistic approach to feedback and personal growth.
  • GROW Coaching Model with Feedback Integration: An adaptation of the GROW coaching model (Goals, Reality, Options, Willingness) that incorporates feedback as a crucial element in the coaching process. This framework helps participants understand how feedback can be integrated into coaching conversations to support professional development.