Virtual/Instructor-led training
Fostering Trust and Building Strong Relationships:
A Skills Training Workshop for New and Junior Managers
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Introduction
As new and junior managers, building and maintaining trust and relationships is crucial to your success in the workplace. Strong relationships with colleagues, clients, and stakeholders can lead to increased productivity, collaboration, and overall success in achieving business goals. This skills training workshop will provide you with the tools and frameworks to build and maintain trust and develop strong, productive relationships in the workplace.
Details
- Presentation Length: 60-min / 90-mins / Half Day
- Participant Numbers: 15-500+
- Virtual and In-person options available
- Sessions can be recorded for internal use
- Onsite training available globally: North & South America, EMEIA, APAC, LATAM
- Languages: English, Spanish, French, Portuguese, Italian, Mandarin, Arabic, Japanese, and Malay.
- To understand the importance of trust and relationships in the workplace
- To identify personal strengths and areas for improvement in building and maintaining trust and relationships
- To learn strategies and techniques for effectively building and maintaining trust and relationships in the workplace
- To apply these skills and strategies in practical exercises and real-world scenarios
- Defining trust and its role in the workplace
- Personal reflection and assessment of trust-building skills
- The importance of honesty, transparency, and communication in building trust
- Techniques for active listening and effective communication in building relationships
- Strategies for conflict resolution and maintaining positive relationships
- Practical exercises and group activities to apply and reinforce these skills
- Lecture and discussion
- Reflection and self-assessment activities
- Group activities and exercises
- Case studies and real-world examples
- The training will include both theoretical concepts and practical application through activities and exercises.
- Participants will have the opportunity to reflect on their own experiences and apply the learned skills and strategies to real-world scenarios.
included in 90-min, Half Day & Full Day sessions
- Group activities and role-playing scenarios to practice effective communication and active listening
- Problem-solving and decision-making exercises to practice conflict resolution and maintaining positive relationships
(included in Half-Day and Full Day sessions)
- The Trust Equation: This framework outlines the elements that contribute to trust, including credibility, reliability, intimacy, and self-orientation.
- The Five Styles of Communication: This model helps individuals understand and adapt their communication style to effectively build and maintain relationships.
- The Johari Window: This framework helps individuals increase self-awareness and improve communication and relationships through feedback and self-disclosure.
- The Trust Equation can be used to evaluate and strengthen trust within team relationships and with clients and stakeholders.
- The Five Styles of Communication can be applied to tailor communication approaches to effectively build and maintain relationships with colleagues and clients.
- The Johari Window can be utilized in team-building and coaching sessions to improve communication and self-awareness within the team.
At the end of this session, participants will have a deeper understanding of the importance of trust and relationships in the workplace and will have developed practical skills and strategies to effectively build and maintain trust and strong, productive relationships. They will be better equipped to navigate and succeed in a diverse and dynamic business environment.
