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Dispatchers & Logistics Managers

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Introduction

Our service is tailored to address the specific health and stress risks faced by dispatchers and logistics managers in the transportation sector.

Program Components

  • Objective: To evaluate the current health status and ergonomic needs of dispatchers and logistics managers.
  • Activities:
    • Comprehensive health assessments, including assessments of sedentary-related health risks.
    • Ergonomic assessments of workstations to optimize comfort and posture.
  • Benefits: Provides a baseline for designing individualized wellness plans and improving workspace ergonomics.
  • Objective: To address the health risks associated with prolonged desk work and sedentary lifestyles.
  • Activities:
    • Customized exercise routines that can be done in the office to combat a sedentary lifestyle.
    • Nutritional guidance and meal planning to promote a balanced diet despite a desk-based job.
  • Benefits: Improves physical fitness, reduces the risk of sedentary-related health issues, and enhances overall well-being.
  • Objective: To help dispatchers and logistics managers cope with the high-pressure nature of their roles.
  • Activities:
    • Stress management workshops and relaxation techniques.
    • Access to confidential mental health support services for addressing job-related stress and anxiety.
  • Benefits: Enhances mental resilience, reduces stress, and fosters effective stress-coping strategies.
  • Objective: To assist in effective time management and decision-making under pressure.
  • Activities:
    • Training on time management techniques and prioritization.
    • Strategies for making effective decisions in high-pressure situations.
  • Benefits: Enhances time management skills, reduces stress related to decision-making, and improves overall work efficiency.
  • Objective: To ensure dispatchers and logistics managers are well-prepared to handle emergencies.
  • Activities:
    • Training in safety protocols and coordination of emergency responses.
    • Simulated emergency scenarios to build confidence and competence.
  • Benefits: Enhances emergency readiness, reduces stress during critical situations, and ensures safety in transportation operations.
  • Objective: To improve coordination and communication among transportation teams.
  • Activities:
    • Communication skills workshops and strategies for effective team collaboration.
    • Tools and resources for streamlining communication processes.
  • Benefits: Enhances coordination, reduces misunderstandings, and promotes smoother operations.
  • Objective: To foster a sense of community among dispatchers and logistics managers.
  • Activities:
    • Facilitation of peer support groups and forums for professionals to share experiences.
    • Organizing team-building events and social activities.
  • Benefits: Encourages a strong support network among colleagues, reducing feelings of stress and isolation.
  • Objective: To provide continuous support and track progress.
  • Activities:
    • Regular check-ins with dispatchers and logistics managers to assess their health and well-being.
    • Adjustment of wellness plans as needed based on individual progress.
  • Benefits: Ensures sustained improvements in health, well-being, and job performance.

Our program is designed to address both the physical and mental health of dispatchers and logistics managers, helping them lead healthier lives, reduce stress, and ultimately, enhance their job performance and overall job satisfaction while ensuring efficient transportation operations.

Virtual/Instructor-led training

Adaptability and Resilience: Thriving in Times of Change

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Introduction

The business world is constantly evolving, and being able to adapt to change and maintain resilience is crucial for success.

This session will provide participants with practical strategies and frameworks for building adaptability and resilience in the face of change.

Details​
  • Presentation Length: 60-min / 90-mins / Half Day
  • Participant Numbers: 15-500+
  • Virtual and In-person options available
  • Sessions can be recorded for internal use
  • Onsite training available globally: North & South America, EMEIA, APAC, LATAM
  • Languages: English, Spanish, French, Portuguese, Italian, Mandarin, Arabic, Japanese, and Malay.
  • Develop an understanding of how flexibility and perseverance can positively impact workplace performance.
  • Discover practical methods for managing change and strengthening resilience.
  • Explore strategies for maintaining a positive mindset in times of uncertainty.
  • Appreciate the connection between emotional intelligence and the ability to adapt and endure.
  • Recognize obstacles that may hinder adaptability and resilience, and discover ways to surmount them.
  • Develop effective communication skills that promote both resilience and change management.
  • Explore methods for encouraging adaptability and resilience within your team or organization.

included in 90-min, Half Day & Full Day sessions

  • Reflective journaling exercise: Participants will spend 10-15 minutes reflecting on a recent change or challenge they have faced, exploring their initial reaction, and identifying ways they can build resilience and adaptability in similar situations in the future.
  • Role-playing exercise: Participants will work in pairs to practice communication techniques for managing change, such as active listening and empathetic responses.
  • Mindfulness exercise: Participants will practice a brief mindfulness exercise, such as a body scan or breath awareness, to build resilience and manage stress.

(included in Half-Day and Full Day sessions)

  • The Four A’s of Resilience: Participants will learn about the four key components of resilience – adversity, awareness, adaptation, and attitude – and how to build each component for greater overall resilience.
  • The Kubler-Ross Change Curve: Participants will explore the stages of change outlined in the Kubler-Ross Change Curve and how to support themselves and others through each stage.
  • The Eisenhower Matrix: Participants will learn about this time management framework and how to use it to prioritize tasks and build adaptability in the face of changing priorities.

included in Half Day & Full Day sessions

  • Resilience-building exercises and activities
  • Adaptability self-assessment tool
  • Tips for building a growth mindset
  • Communication templates for managing change

By building adaptability and resilience, individuals and teams can better navigate change and uncertainty, leading to greater success and wellbeing in the workplace.

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