Dispatchers & Logistics Managers

Request Information


Our service is tailored to address the specific health and stress risks faced by dispatchers and logistics managers in the transportation sector.

Program Components

  • Objective: To evaluate the current health status and ergonomic needs of dispatchers and logistics managers.
  • Activities:
    • Comprehensive health assessments, including assessments of sedentary-related health risks.
    • Ergonomic assessments of workstations to optimize comfort and posture.
  • Benefits: Provides a baseline for designing individualized wellness plans and improving workspace ergonomics.
  • Objective: To address the health risks associated with prolonged desk work and sedentary lifestyles.
  • Activities:
    • Customized exercise routines that can be done in the office to combat a sedentary lifestyle.
    • Nutritional guidance and meal planning to promote a balanced diet despite a desk-based job.
  • Benefits: Improves physical fitness, reduces the risk of sedentary-related health issues, and enhances overall well-being.
  • Objective: To help dispatchers and logistics managers cope with the high-pressure nature of their roles.
  • Activities:
    • Stress management workshops and relaxation techniques.
    • Access to confidential mental health support services for addressing job-related stress and anxiety.
  • Benefits: Enhances mental resilience, reduces stress, and fosters effective stress-coping strategies.
  • Objective: To assist in effective time management and decision-making under pressure.
  • Activities:
    • Training on time management techniques and prioritization.
    • Strategies for making effective decisions in high-pressure situations.
  • Benefits: Enhances time management skills, reduces stress related to decision-making, and improves overall work efficiency.
  • Objective: To ensure dispatchers and logistics managers are well-prepared to handle emergencies.
  • Activities:
    • Training in safety protocols and coordination of emergency responses.
    • Simulated emergency scenarios to build confidence and competence.
  • Benefits: Enhances emergency readiness, reduces stress during critical situations, and ensures safety in transportation operations.
  • Objective: To improve coordination and communication among transportation teams.
  • Activities:
    • Communication skills workshops and strategies for effective team collaboration.
    • Tools and resources for streamlining communication processes.
  • Benefits: Enhances coordination, reduces misunderstandings, and promotes smoother operations.
  • Objective: To foster a sense of community among dispatchers and logistics managers.
  • Activities:
    • Facilitation of peer support groups and forums for professionals to share experiences.
    • Organizing team-building events and social activities.
  • Benefits: Encourages a strong support network among colleagues, reducing feelings of stress and isolation.
  • Objective: To provide continuous support and track progress.
  • Activities:
    • Regular check-ins with dispatchers and logistics managers to assess their health and well-being.
    • Adjustment of wellness plans as needed based on individual progress.
  • Benefits: Ensures sustained improvements in health, well-being, and job performance.

Our program is designed to address both the physical and mental health of dispatchers and logistics managers, helping them lead healthier lives, reduce stress, and ultimately, enhance their job performance and overall job satisfaction while ensuring efficient transportation operations.

Virtual/Instructor-led training

Enhancing Emotional Intelligence for Stress Management

Request Information


Stress is a normal part of life, but when it becomes chronic or overwhelming, it can have negative impacts on our mental and physical health. Emotional intelligence plays a critical role in managing stress and maintaining well-being. 

In this workshop, we will explore the importance of self-awareness and self-regulation in stress management, and provide strategies for improving emotional intelligence skills in coping with stress.

  • To understand the role of emotional intelligence in stress management
  • To identify strategies for improving emotional intelligence skills for stress management
  • To practice using these strategies in a variety of work-related scenarios
  • Presentation of key concepts and theories
  • Group discussions and activities to facilitate learning and skill-building
  • Practical exercises and role-plays to apply these strategies in work-related scenarios

(included in Half-Day and Full Day sessions)

  1. Mayer and Salovey’s Four-Branch Model of Emotional Intelligence: This model proposes that emotional intelligence involves the ability to perceive, understand, use, and regulate emotions.
  2. Goleman’s Emotional Intelligence Competencies: This model identifies five key competencies of emotional intelligence, including self-awareness, self-regulation, motivation, empathy, and social skills.
  3. Bar-On’s Emotional Quotient Inventory (EQ-i): This assessment tool measures emotional intelligence by examining five dimensions of emotional and social functioning: intrapersonal, interpersonal, stress management, adaptability, and general mood.
  • Using the Four-Branch Model of Emotional Intelligence, employees can better understand and manage their own emotions, as well as those of others, in order to effectively cope with stress and maintain mental well-being.
  • Goleman’s Emotional Intelligence Competencies can be applied to a variety of work-related scenarios, such as managing difficult conversations, resolving conflicts, and building positive team dynamics.
  • The EQ-i assessment tool can be used to measure and track progress in emotional intelligence skills related to stress management, and identify areas for improvement in both personal and professional settings.

included in 90-min, Half Day & Full Day sessions

  • Self-reflection activities to increase self-awareness and understanding of personal emotions and stress triggers
  • Role-plays to practice using empathy and self-regulation strategies in communication and conflict resolution
  • Group exercises to practice stress management techniques such as deep breathing, progressive muscle relaxation, and mindfulness meditation

At the end of this session, participants will have a greater understanding of the role of emotional intelligence in stress management, and will have the skills and strategies to improve their own emotional intelligence for coping with stress in a variety of work-related settings.

Participants will leave with the ability to better manage their emotions, regulate their stress levels, and maintain their mental well-being in the face of challenging situations.