Virtual/Instructor-led training
Enhancing Emotional Intelligence and Decision-Making Skills
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Introduction
Emotional intelligence and decision-making skills are crucial for effective communication, problem-solving, and overall professional success.
This workshop aims to provide a thorough understanding of the role of emotional intelligence in decision- making, and offer practical strategies for improving these skills in the workplace.
Details
- Presentation Length: 60-min / 90-mins / Half Day
- Participant Numbers: 15-500+
- Virtual and In-person options available
- Sessions can be recorded for internal use
- Onsite training available globally: North & South America, EMEIA, APAC, LATAM
- Languages: English, Spanish, French, Portuguese, Italian, Mandarin, Arabic, Japanese, and Malay.
- To understand the importance of emotional intelligence in decision-making
- To identify and practice strategies for improving self-awareness and empathy in decision-making
- To learn how to apply emotional intelligence skills in the workplace
(included in Half-Day and Full Day sessions)
- Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT) – a widely used measure of emotional intelligence that assesses an individual’s ability to perceive, understand, and manage emotions.
- Emotional Intelligence 2.0 model – This model of emotional intelligence consists of four key skills: self-awareness, self-management, social awareness, and relationship management.
- Goleman’s model of emotional intelligence – includes five key competencies: self-awareness, self- regulation, motivation, empathy, and social skills.
- In the workplace, the MSCEIT can be used to identify areas for improvement in emotional intelligence skills and to track progress over time.
- Emotional Intelligence 2.0 model by Travis Bradberry and Jean Greaves – These skills can be leveraged in the workplace to improve communication, conflict resolution, and overall professional success.
- Goleman’s model of emotional intelligence – These competencies can be applied in the workplace to improve decision-making, communication, and collaboration with colleagues.
Participants will have a deepened understanding of the importance of emotional intelligence in decision-making and communication.
They will have gained practical strategies for improving self-awareness and empathy in decision-making.
Participants will be able to apply these skills in the workplace to improve communication, problem- solving, and overall professional success.
