Enhancing Emotional Intelligence:
A Practical Guide
Emotional intelligence is a critical component of personal and professional success. It involves the ability to recognize and understand one’s own emotions, as well as the emotions of others.
In this training, we will delve into the concept of emotional intelligence, its benefits, and how to develop it.
Through a combination of theoretical and practical elements, participants will gain a greater understanding of emotional intelligence and how to leverage it in the workplace.
- To define emotional intelligence and its components
- To understand the benefits of high emotional intelligence
- To identify strategies for improving emotional intelligence
- To apply emotional intelligence skills in work settings
(included in Half-Day and Full Day sessions)
- Mayer and Salovey’s Four-Branch Model of Emotional Intelligence: This model suggests that emotional intelligence involves the ability to perceive, use, understand, and manage emotions.
- Goleman’s Five Domains of Emotional Intelligence: This model highlights the importance of self- awareness, self-regulation, motivation, empathy, and social skills in emotional intelligence.
- Bar-On’s Emotional Quotient Inventory: This assessment tool measures emotional intelligence through self-report and observation.
- The Four-Branch Model can be used to understand the different components of emotional intelligence and how they interact with each other.
- The Five Domains model can be helpful in identifying areas for improvement and developing specific skills in each domain.
- The Emotional Quotient Inventory can be used as a tool for self-reflection and identifying areas for personal growth.
included in 90-min, Half Day & Full Day sessions
- Emotional intelligence self-assessment
- Role-playing scenarios to practice empathy and communication skills
- Group discussions on applying emotional intelligence in the workplace
At the end of this session, participants will have a greater understanding of emotional intelligence and its importance in both personal and professional settings.
They will also have a toolkit of strategies for improving their own emotional intelligence and applying it in their work.