Enhancing Creative Problem-Solving Skills
Details
- Presentation Length: 90-mins; 3hrs; 7hrs
- Participant Numbers: 15-500+
- Delivery methods: ILT, VILT, E-Learning Modules, Webinars, Blended Learning, Mobile Learning, Microlearning
- Onsite training available globally: North & South America, EMEIA, APAC, LATAM
- Languages: English, Spanish, French, Portuguese, Italian, Mandarin, Arabic, Japanese, and Malay.
Introduction
Creative problem-solving is a critical skill in the workplace as it enables individuals to tackle complex challenges and come up with innovative solutions. However, many employees struggle with traditional problem-solving methods that may hinder creativity.
This training session aims to enhance participants’ creative problem-solving skills by introducing them to techniques and approaches that foster a more imaginative and effective problem-solving process.
Content Outline
- Understanding different problem-solving approaches
- Divergent thinking techniques for generating a wide range of ideas
- Convergent thinking techniques for evaluating and selecting ideas
- Applying design thinking principles to problem-solving
- Overcoming mental blocks and fostering breakthrough thinking
Practical Exercises
- Ideation Techniques: Participants engage in a brainstorming session using various ideation techniques such as mind mapping, random word association, and SCAMPER.
- The Power of Constraints: Participants work in groups to solve a problem within given constraints, encouraging innovative thinking.
- Prototyping and Testing:* Participants develop a simple prototype of a solution and gather feedback to iterate and refine their ideas.
* Included in 3/7hr sessions only.
Frameworks
included in 3hr and 7hr sessions.
- SCAMPER Technique: A framework that prompts participants to ask questions related to Substitution, Combination, Adaptation, Modification, Put to other uses, Elimination, and Rearrangement to spark creative ideas.
- Five Whys: A problem-solving technique that involves asking “why” five times to uncover the root cause of a problem and explore alternative solutions.
- Design Thinking Process: A human-centered approach that consists of five stages: empathize, define, ideate, prototype, and test.
Takeaways/Outcomes
By the end of this session, participants will:
- Understand different problem-solving approaches and when to apply them.
- Employ divergent thinking techniques to generate a wide range of creative ideas.
- Utilize convergent thinking techniques to evaluate and select the most viable ideas.
- Apply design thinking principles to problem-solving processes.
- Overcome mental blocks and foster breakthrough thinking.
- Feel confident in their ability to approach problem-solving creatively.
