Virtual/Instructor-led training

Elevating Employee Engagement and Retention:

A Skills Training Workshop for Middle Managers

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The success of any organization depends on its employees and their level of engagement and commitment to their work. It is essential for middle managers to understand how to foster a positive work environment and retain top talent. In this workshop, we will delve into strategies and frameworks to help increase employee engagement and retention in the workplace.

  • To understand the importance of employee engagement and retention
  • To learn about different frameworks and strategies for increasing employee engagement and retention
  • To develop skills for implementing these strategies and frameworks in the workplace
  • Definition of employee engagement and retention
  • The benefits of engaged and retained employees
  • The role of middle managers in employee engagement and retention
  • Maslow’s Hierarchy of Needs as a framework for understanding employee motivation
  • Herzberg’s Two-Factor Theory of job satisfaction and motivation
  • The Employee Engagement Pyramid and its use in assessing and improving engagement
  • Practical exercises on implementing Maslow’s Hierarchy of Needs and the Employee Engagement Pyramid in the workplace
  • The role of communication and feedback in employee engagement and retention
  • The importance of professional development and career advancement opportunities
  • The impact of company culture on employee engagement and retention
  • Presentation of key concepts and frameworks
  • Group discussions and brainstorming sessions
  • Practical exercises and role-play
  • Case studies and examples from various industries

The training will incorporate both theoretical and practical elements, with a focus on providing middle managers with the knowledge and skills they need to effectively increase employee engagement and retention in their work settings. The practical exercises included in this session will provide attendees with the opportunity to apply the concepts and frameworks covered to real-world scenarios and develop action plans for implementing these strategies in their own workplaces.

(included in Half-Day and Full Day sessions)

  • Maslow’s Hierarchy of Needs: This framework outlines the various levels of human needs that must be met in order for individuals to feel fulfilled and motivated.
  • Herzberg’s Two-Factor Theory: This theory suggests that certain factors in the workplace (such as recognition and achievement) lead to job satisfaction, while the absence of these factors can lead to dissatisfaction.
  • The Employee Engagement Pyramid: This framework is a visual representation of the various components that contribute to employee engagement, including communication, leadership, and culture.
  • Maslow’s Hierarchy of Needs can be used to assess the current needs and motivations of employees, and to identify ways to address any unfulfilled needs that may be impacting engagement.
  • Herzberg’s Two-Factor Theory can be used to identify specific factors that may be driving employee satisfaction or dissatisfaction, and to implement strategies to increase satisfaction.
  • The Employee Engagement Pyramid can be used as a tool for assessing the current state of employee engagement within an organization, and for identifying areas for improvement.

At the end of this session, middle managers will have a deep understanding of the factors that impact employee engagement and retention, and will have developed the skills to effectively implement strategies and frameworks to increase engagement and retention in their work settings. They will be able to identify the specific needs and motivators of their employees, and will have developed a plan for addressing any unfulfilled needs and increasing satisfaction. They will also be able to assess and improve the communication, leadership, and culture within their organizations to create a positive work environment that fosters engagement and retention.