Virtual/Instructor-led training
Effective Communication:
A Skills Training Workshop for New and Junior Managers
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Introduction
As new and junior managers, effective communication is essential to your success in the workplace. The ability to clearly and effectively communicate with employees and stakeholders can improve productivity, collaboration, and overall success in achieving business goals. This skills training workshop will provide you with the tools and frameworks to communicate effectively with employees and stakeholders in the workplace.
Details
- Presentation Length: 60-min / 90-mins / Half Day
- Participant Numbers: 15-500+
- Virtual and In-person options available
- Sessions can be recorded for internal use
- Onsite training available globally: North & South America, EMEIA, APAC, LATAM
- Languages: English, Spanish, French, Portuguese, Italian, Mandarin, Arabic, Japanese, and Malay.
- To understand the importance of effective communication in the workplace
- To identify personal strengths and areas for improvement in communication skills
- To learn strategies and techniques for effectively communicating with employees and stakeholders
- To apply these skills and strategies in practical exercises and real-world scenarios
- Defining effective communication and its role in the workplace
- Personal reflection and assessment of communication skills
- The importance of active listening and empathy in effective communication
- Techniques for adapting communication style to different audiences and situations
- Strategies for communicating effectively in virtual and in-person environments
- Practical exercises and group activities to apply and reinforce these skills
- Lecture and discussion
- Reflection and self-assessment activities
- Group activities and exercises
- Case studies and real-world examples
- The training will include both theoretical concepts and practical application through activities and exercises.
- Participants will have the opportunity to reflect on their own experiences and apply the learned skills and strategies to real-world scenarios.
included in 90-min, Half Day & Full Day sessions
- Group activities and role-playing scenarios to practice active listening and adapting communication style to different audiences
- Problem-solving and decision-making exercises to practice effective communication in virtual and in-person environments
(included in Half-Day and Full Day sessions)
- The Communication Process: This framework outlines the steps involved in the communication process, including sender, message, channel, receiver, and feedback.
- The Johari Window: This framework helps individuals increase self-awareness and improve communication through feedback and self-disclosure.
- The Seven C’s of Communication: This model outlines the characteristics of effective communication, including completeness, conciseness, consideration, concreteness, clarity, correctness, and courteousness.
- The Communication Process can be used to evaluate and improve communication within teams and with stakeholders.
- The Johari Window can be utilized in team-building and coaching sessions to improve self-awareness and communication within the team.
- The Seven C’s of Communication can be applied as a checklist to ensure effective communication in various workplace situations.
At the end of this session, participants will have a deeper understanding of the importance of effective communication in the workplace and will have developed practical skills and strategies to effectively communicate with employees and stakeholders. They will be better equipped to build strong, productive relationships and succeed in achieving business goals.
