Dispatchers & Logistics Managers

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Introduction

Our service is tailored to address the specific health and stress risks faced by dispatchers and logistics managers in the transportation sector.

Program Components

  • Objective: To evaluate the current health status and ergonomic needs of dispatchers and logistics managers.
  • Activities:
    • Comprehensive health assessments, including assessments of sedentary-related health risks.
    • Ergonomic assessments of workstations to optimize comfort and posture.
  • Benefits: Provides a baseline for designing individualized wellness plans and improving workspace ergonomics.
  • Objective: To address the health risks associated with prolonged desk work and sedentary lifestyles.
  • Activities:
    • Customized exercise routines that can be done in the office to combat a sedentary lifestyle.
    • Nutritional guidance and meal planning to promote a balanced diet despite a desk-based job.
  • Benefits: Improves physical fitness, reduces the risk of sedentary-related health issues, and enhances overall well-being.
  • Objective: To help dispatchers and logistics managers cope with the high-pressure nature of their roles.
  • Activities:
    • Stress management workshops and relaxation techniques.
    • Access to confidential mental health support services for addressing job-related stress and anxiety.
  • Benefits: Enhances mental resilience, reduces stress, and fosters effective stress-coping strategies.
  • Objective: To assist in effective time management and decision-making under pressure.
  • Activities:
    • Training on time management techniques and prioritization.
    • Strategies for making effective decisions in high-pressure situations.
  • Benefits: Enhances time management skills, reduces stress related to decision-making, and improves overall work efficiency.
  • Objective: To ensure dispatchers and logistics managers are well-prepared to handle emergencies.
  • Activities:
    • Training in safety protocols and coordination of emergency responses.
    • Simulated emergency scenarios to build confidence and competence.
  • Benefits: Enhances emergency readiness, reduces stress during critical situations, and ensures safety in transportation operations.
  • Objective: To improve coordination and communication among transportation teams.
  • Activities:
    • Communication skills workshops and strategies for effective team collaboration.
    • Tools and resources for streamlining communication processes.
  • Benefits: Enhances coordination, reduces misunderstandings, and promotes smoother operations.
  • Objective: To foster a sense of community among dispatchers and logistics managers.
  • Activities:
    • Facilitation of peer support groups and forums for professionals to share experiences.
    • Organizing team-building events and social activities.
  • Benefits: Encourages a strong support network among colleagues, reducing feelings of stress and isolation.
  • Objective: To provide continuous support and track progress.
  • Activities:
    • Regular check-ins with dispatchers and logistics managers to assess their health and well-being.
    • Adjustment of wellness plans as needed based on individual progress.
  • Benefits: Ensures sustained improvements in health, well-being, and job performance.

Our program is designed to address both the physical and mental health of dispatchers and logistics managers, helping them lead healthier lives, reduce stress, and ultimately, enhance their job performance and overall job satisfaction while ensuring efficient transportation operations.

Virtual/Instructor-led training

Developing Emotional Intelligence:

Strategies for Improving Relationships & Personal Growth

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Introduction

This training focuses on strengthening relationships using Emotional Intelligence (EI) and Stephen Covey’s Emotional Bank Account (EBA) principles.

During this training, participants will learn about emotional intelligence and its relevance in both personal and professional settings. We will cover the emotional bank account and how it operates, as well as the significance of building trust in relationships.

Through practical strategies and examples, participants will learn to manage their emotions, communicate effectively, and enhance their relationship-building skills.

Details‚Äč
  • Explore how Emotional Intelligence (EI) and Emotional Bank Account (EBA) principles can help strengthen relationships.
  • Understand the concept of the emotional bank account, how it works, and why it’s important to make more deposits than withdrawals.
  • Recognize how actions that damage relationships create withdrawals from the emotional bank account, and identify ways to avoid these actions.
  • Gain insights into how building trust and investing in relationships can be achieved.
  • Learn practical strategies for improving emotional intelligence, including self-awareness, self-regulation, motivation, empathy, and social skills
  • The role of emotional intelligence in communication, decision-making, and problem-solving

included in 90-min, Half Day & Full Day sessions

  • Personal EI Assessment: Participants take a brief emotional intelligence assessment, identify one area for improvement, and create an action plan for personal and professional growth.
  • Building Stronger Relationships: Participants identify one action they can take to make a deposit into a colleague’s or team member’s Emotional Bank Account and reflect on how this action can improve their personal and professional relationships.
  • Emotional Regulation Techniques: Participants practice a brief emotional regulation technique, identify common emotions they struggle to regulate, and reflect on how these techniques can help them manage those emotions on an individual level

By the end of this training, our goal is for participants to have a foundation in practical strategies to improve their emotional intelligence and build stronger relationships using Stephen Covey’s Emotional Bank Account principles.