Virtual/Instructor-led training

Coaching for Success:

Developing Your Skills as a Manager

Introduction

Effective managers play a pivotal role in nurturing and enhancing the skills and capabilities of their team members. By adopting the role of a coach, they can guide their team members towards unlocking their full potential and making substantial contributions to their organization’s success.

In this skills training workshop, we will explore the manager’s role as a coach and equip participants with the tools and techniques needed to coach their team effectively.

By the end of this session, participants will have a comprehensive understanding of how to integrate coaching as a leadership style and will be better prepared to support the development and growth of their team members.

Details​
  1. Understanding the Benefits of Coaching as a Leadership Style
  2. Acquiring Effective Coaching Techniques and Approaches
  3. Crafting Strategies for Offering Feedback and Support to Team Members
  4. Practical Application of Coaching Skills Through Interactive Exercises and Role-Plays
Module 1: The Manager as a Coach
  • The role of a manager as a coach: Shaping a high-performance culture
  • Benefits of coaching as a leadership style: Fostering growth and engagement
  • Balancing management and coaching responsibilities
Module 2: Effective Coaching Techniques
  • The 5C Coaching Model: Building Confidence, Competence, Creativity, Communication, and Connection
  • The 7 Habits of Highly Effective People: Applying personal development principles to coaching
  • The TGROW Model: Problem-solving and decision-making for effective coaching
  • Active listening and empathetic communication in coaching
Module 3: Providing Feedback and Support
  • Constructive feedback: Balancing positive reinforcement and improvement areas
  • Motivating and inspiring team members: Tailoring coaching to individual needs
  • Identifying and addressing obstacles to team members’ development
  • Handling resistance and difficult conversations
Module 4: Practical Application of Coaching Skills
  • Case studies and role-plays: Real-life scenarios for applying coaching techniques
  • Group discussions: Sharing insights on coaching as a leadership style
  • Individual coaching sessions: Role-playing one-on-one coaching scenarios with peers
  • Action planning: Developing strategies and resources for implementing coaching in the workplace

This workshop will employ a variety of teaching methods to engage participants effectively, including:

  • Lectures: Providing theoretical insights and coaching frameworks
  • Group Discussions: Sharing experiences and best practices in coaching
  • Interactive Exercises: Hands-on activities to reinforce coaching skills
  • Role-Plays: Simulated scenarios for practical application
  • Q&A Sessions: Opportunity for participants to seek clarification and guidance
  • Case Studies and Role-Plays: Application of coaching skills in real-world scenarios
  • Group Discussions: Sharing experiences and insights on coaching as a leadership style
  • Individual Coaching Sessions: Practicing coaching techniques through peer role-plays
  • Action Planning: Developing strategies for implementing coaching in the workplace

(included in Half-Day and Full Day sessions)

  • The 5C Coaching Model: This is a coaching framework that focuses on five key areas of development: Confidence, Competence, Creativity, Communication, and Connection. It can be leveraged in work settings by using it as a structured approach for guiding team members through the coaching process and helping them develop in these key areas.
  • The 7 Habits of Highly Effective People: This is a personal development framework that helps individuals achieve personal and professional effectiveness. It can be used in work settings by using it as a guide for coaching team members to improve their performance and achieve their goals.
  • The TGROW Model: This is a problem-solving and decision-making framework that helps individuals identify and overcome challenges in their development. It can be leveraged in work settings by using it as a structured approach for guiding team members through the coaching process and helping them identify and overcome obstacles to their development.

Upon completion of this workshop, participants will possess a deeper understanding of the manager’s role as a coach and the advantages of coaching as a leadership style. They will have learned various effective techniques and approaches for nurturing the development of their team members and will have practiced these skills through interactive exercises and role-plays. Consequently, participants will be better equipped to support the growth and development of their team members and contribute to the overall success of their organization.