Coaching for Performance and Goal Achievement


  • Presentation Length: 90-mins; 3hrs; 7hrs
  • Participant Numbers: 15-500+
  • Delivery methods: ILT, VILT, E-Learning Modules, Webinars, Blended Learning, Mobile Learning, Microlearning
  • Onsite training available globally: North & South America, EMEIA, APAC, LATAM
  • Languages: English, Spanish, French, Portuguese, Italian, Mandarin, Arabic, Japanese, and Malay.


Coaching plays a vital role in driving performance improvement and goal achievement.

This session focuses on equipping managers with effective coaching techniques to enhance the performance of their direct reports and support them in achieving their goals. Managers will learn strategies for providing constructive feedback, setting SMART goals, and assisting employees in creating action plans for success.

By leveraging coaching effectively, managers can foster a culture of continuous improvement and goal attainment.

Content Outline

  • The Relationship between Coaching, Performance Improvement, and Goal Achievement
    • Understanding how coaching contributes to performance enhancement and goal attainment.
    • Exploring the benefits of coaching in fostering a culture of continuous improvement.
  • Providing Constructive Feedback for Performance Improvement
    • Techniques for delivering constructive and specific feedback.
    • Using the SBI (Situation-Behavior-Impact) model for providing feedback.
    • Balancing feedback on areas for improvement with recognition of strengths.
  • Setting SMART Goals for Goal Achievement
    • Understanding the components of SMART goals.
    • Assisting employees in setting clear and attainable goals.
  • Supporting Action Plans for Success
    • Assisting employees in creating action plans aligned with their goals.
    • Providing resources and support to help employees achieve their action plans.

Practical Exercises

  • Feedback and Goal-Setting Role-Play: Participants engage in role-plays to practice providing constructive feedback and setting SMART goals with their direct reports.
  • Action Plan Development: Participants work on creating action plans in alignment with specific goals, identifying necessary steps and resources.
  • Coaching Support Discussion: Participants discuss strategies for providing ongoing support to employees in achieving their action plans and goals.


included in 3hr+7hr sessions.

  • GROW Model: A framework for goal setting and action planning to facilitate development and improvement.
  • Performance Improvement Plan: A framework for assisting employees in identifying areas for improvement, setting goals, and outlining action steps.


  • Enhanced skills for coaching employees to improve performance and achieve goals.
  • Increased ability to provide constructive feedback for performance enhancement.
  • Improved capacity to assist employees in setting SMART goals and creating action plans.
  • Strengthened coaching relationships through ongoing support and development.
  • Promotion of a culture of continuous improvement and goal attainment.