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Dispatchers & Logistics Managers

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Introduction

Our service is tailored to address the specific health and stress risks faced by dispatchers and logistics managers in the transportation sector.

Program Components

  • Objective: To evaluate the current health status and ergonomic needs of dispatchers and logistics managers.
  • Activities:
    • Comprehensive health assessments, including assessments of sedentary-related health risks.
    • Ergonomic assessments of workstations to optimize comfort and posture.
  • Benefits: Provides a baseline for designing individualized wellness plans and improving workspace ergonomics.
  • Objective: To address the health risks associated with prolonged desk work and sedentary lifestyles.
  • Activities:
    • Customized exercise routines that can be done in the office to combat a sedentary lifestyle.
    • Nutritional guidance and meal planning to promote a balanced diet despite a desk-based job.
  • Benefits: Improves physical fitness, reduces the risk of sedentary-related health issues, and enhances overall well-being.
  • Objective: To help dispatchers and logistics managers cope with the high-pressure nature of their roles.
  • Activities:
    • Stress management workshops and relaxation techniques.
    • Access to confidential mental health support services for addressing job-related stress and anxiety.
  • Benefits: Enhances mental resilience, reduces stress, and fosters effective stress-coping strategies.
  • Objective: To assist in effective time management and decision-making under pressure.
  • Activities:
    • Training on time management techniques and prioritization.
    • Strategies for making effective decisions in high-pressure situations.
  • Benefits: Enhances time management skills, reduces stress related to decision-making, and improves overall work efficiency.
  • Objective: To ensure dispatchers and logistics managers are well-prepared to handle emergencies.
  • Activities:
    • Training in safety protocols and coordination of emergency responses.
    • Simulated emergency scenarios to build confidence and competence.
  • Benefits: Enhances emergency readiness, reduces stress during critical situations, and ensures safety in transportation operations.
  • Objective: To improve coordination and communication among transportation teams.
  • Activities:
    • Communication skills workshops and strategies for effective team collaboration.
    • Tools and resources for streamlining communication processes.
  • Benefits: Enhances coordination, reduces misunderstandings, and promotes smoother operations.
  • Objective: To foster a sense of community among dispatchers and logistics managers.
  • Activities:
    • Facilitation of peer support groups and forums for professionals to share experiences.
    • Organizing team-building events and social activities.
  • Benefits: Encourages a strong support network among colleagues, reducing feelings of stress and isolation.
  • Objective: To provide continuous support and track progress.
  • Activities:
    • Regular check-ins with dispatchers and logistics managers to assess their health and well-being.
    • Adjustment of wellness plans as needed based on individual progress.
  • Benefits: Ensures sustained improvements in health, well-being, and job performance.

Our program is designed to address both the physical and mental health of dispatchers and logistics managers, helping them lead healthier lives, reduce stress, and ultimately, enhance their job performance and overall job satisfaction while ensuring efficient transportation operations.

Virtual/Instructor-led training

Coaching for Employee Engagement and Motivation​

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Introduction

Coaching plays a vital role in fostering employee engagement and motivation.

This session focuses on how coaching can contribute to creating an environment where employees feel engaged, motivated, and empowered.

Managers will learn techniques to recognize and reward achievements, provide support and encouragement, and align coaching efforts with employee needs and aspirations. 

Details​
  • Presentation Length: 90-mins; 3hrs; 7hrs
  • Participant Numbers: 15-500+
  • Delivery methods: ILT, VILT, E-Learning Modules, Webinars, Blended Learning, Mobile Learning, Microlearning
  • Onsite training available globally: North & South America, EMEIA, APAC, LATAM
  • Languages: English, Spanish, French, Portuguese, Italian, Mandarin, Arabic, Japanese, and Malay.
  • The Relationship between Coaching and Employee Engagement
    • Understanding the link between coaching, employee engagement, and motivation.
    • Exploring the benefits of coaching in fostering a culture of engagement and motivation.
  • Recognizing and Rewarding Achievements
    • Techniques for providing meaningful recognition and rewards.
    • Celebrating successes and fostering a sense of accomplishment.
  • Providing Support and Encouragement
    • Offering guidance and resources to support employee growth and development.
    • Practicing active listening and empathy to provide encouragement.
  • Aligning Coaching Efforts with Employee Needs and Aspirations
    • Identifying individual employee needs, aspirations, and career goals.
    • Aligning coaching conversations and goals to support employee growth and motivation.

included in 90-min, Half Day & Full Day sessions

  • Recognition and Reward Simulation: Participants engage in simulated coaching scenarios where they recognize and reward employee achievements.
  • Support and Encouragement Role-Play: Participants practice providing support and encouragement to employees in coaching interactions.
  • Goal Alignment Exercise: Participants explore strategies to align coaching efforts with employee needs and aspirations through goal setting.

(included in Half-Day and Full Day sessions)

  • Employee Engagement Model: A framework that highlights the factors influencing employee engagement and the role of coaching in enhancing engagement.
  • Motivation Theories (e.g., Self-Determination Theory, Expectancy Theory): Frameworks that provide insights into employee motivation and how coaching can align with motivational factors.
  • Enhanced skills in using coaching to foster employee engagement and motivation.
  • Increased ability to recognize and reward employee achievements effectively.
  • Improved capacity to provide support and encouragement that drives employee motivation.
  • Strengthened coaching relationships through alignment with employee needs and aspirations.
  • Promotion of a positive work culture that values engagement, motivation, and growth.
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