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Dispatchers & Logistics Managers

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Introduction

Our service is tailored to address the specific health and stress risks faced by dispatchers and logistics managers in the transportation sector.

Program Components

  • Objective: To evaluate the current health status and ergonomic needs of dispatchers and logistics managers.
  • Activities:
    • Comprehensive health assessments, including assessments of sedentary-related health risks.
    • Ergonomic assessments of workstations to optimize comfort and posture.
  • Benefits: Provides a baseline for designing individualized wellness plans and improving workspace ergonomics.
  • Objective: To address the health risks associated with prolonged desk work and sedentary lifestyles.
  • Activities:
    • Customized exercise routines that can be done in the office to combat a sedentary lifestyle.
    • Nutritional guidance and meal planning to promote a balanced diet despite a desk-based job.
  • Benefits: Improves physical fitness, reduces the risk of sedentary-related health issues, and enhances overall well-being.
  • Objective: To help dispatchers and logistics managers cope with the high-pressure nature of their roles.
  • Activities:
    • Stress management workshops and relaxation techniques.
    • Access to confidential mental health support services for addressing job-related stress and anxiety.
  • Benefits: Enhances mental resilience, reduces stress, and fosters effective stress-coping strategies.
  • Objective: To assist in effective time management and decision-making under pressure.
  • Activities:
    • Training on time management techniques and prioritization.
    • Strategies for making effective decisions in high-pressure situations.
  • Benefits: Enhances time management skills, reduces stress related to decision-making, and improves overall work efficiency.
  • Objective: To ensure dispatchers and logistics managers are well-prepared to handle emergencies.
  • Activities:
    • Training in safety protocols and coordination of emergency responses.
    • Simulated emergency scenarios to build confidence and competence.
  • Benefits: Enhances emergency readiness, reduces stress during critical situations, and ensures safety in transportation operations.
  • Objective: To improve coordination and communication among transportation teams.
  • Activities:
    • Communication skills workshops and strategies for effective team collaboration.
    • Tools and resources for streamlining communication processes.
  • Benefits: Enhances coordination, reduces misunderstandings, and promotes smoother operations.
  • Objective: To foster a sense of community among dispatchers and logistics managers.
  • Activities:
    • Facilitation of peer support groups and forums for professionals to share experiences.
    • Organizing team-building events and social activities.
  • Benefits: Encourages a strong support network among colleagues, reducing feelings of stress and isolation.
  • Objective: To provide continuous support and track progress.
  • Activities:
    • Regular check-ins with dispatchers and logistics managers to assess their health and well-being.
    • Adjustment of wellness plans as needed based on individual progress.
  • Benefits: Ensures sustained improvements in health, well-being, and job performance.

Our program is designed to address both the physical and mental health of dispatchers and logistics managers, helping them lead healthier lives, reduce stress, and ultimately, enhance their job performance and overall job satisfaction while ensuring efficient transportation operations.

Virtual/Instructor-led training

CHALLENGE ASSUMPTIONS

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Introduction

Challenging assumptions is a crucial skill in any work setting. By questioning our preconceived notions and biases, we can come up with fresh ideas and approaches to problems. 

In this skills training program, employees and managers will learn how to challenge assumptions and expand their thinking.

Details​
  • Presentation Length: 60-min / 90-mins / Half Day
  • Participant Numbers: 15-500+
  • Virtual and In-person options available
  • Sessions can be recorded for internal use
  • Onsite training available globally: North & South America, EMEIA, APAC, LATAM
  • Languages: English, Spanish, French, Portuguese, Italian, Mandarin, Arabic, Japanese, and Malay.
  • The aim of this skills training program is to teach
    attendees how to challenge assumptions and come up with fresh ideas.
  • The objectives of this skills training program are to:
    • Define assumptions and explain the importance of challenging them
    • Provide tools and frameworks for challenging assumptions
    • Lead attendees through practical exercises to practice challenging assumptions
    • Discuss how to overcome common challenges when challenging assumptions

This skills training program will be delivered through a combination of lectures, group discussions, and practical exercises. Attendees will have the opportunity to engage with the material through interactive activities and will have the chance to practice challenging assumptions through hands-on exercises.

(included in Half-Day and Full Day sessions)

  • Lateral thinking: a problem-solving approach that involves seeking out new and innovative solutions by looking at problems from different angles
  • The Six Thinking Hats model by Edward de Bono: a framework for examining problems from different perspectives
  • The Five Whys method: a problem-solving technique that involves asking “why” repeatedly to uncover the root cause of a problem

Attendees will learn how to challenge assumptions and come up with fresh ideas in their work settings. They will also learn how to overcome common challenges and effectively apply these techniques to real-world situations

included in 90-min, Half Day & Full Day sessions

Attendees will have the opportunity to practice challenging assumptions through a variety of exercises,
including:

  • Brainstorming sessions: attendees will work in groups to come up with as many ideas as possible, both positive and negative, for a given problem or challenge
  • Role-playing: attendees will take on different roles and consider how they would approach a problem or challenge from different perspectives
  • Case studies: attendees will work in groups to apply the skills learned in this training program to real-world scenarios

At the end of this skills training program, attendees will have a thorough understanding of the importance of challenging assumptions and will have the tools and frameworks to do so effectively.

They will have had the opportunity to practice challenging assumptions through interactive exercises, enabling them to confidently apply these techniques in their day-to-day work.

Attendees will also have learned how to overcome common challenges when challenging assumptions, enabling them to more effectively generate fresh ideas and approaches to problems

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