Virtual/Instructor-led training

Building Relationships:

Fostering Positive Connections with Employees

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Building positive relationships with employees is crucial for managers in achieving their goals and objectives. A positive relationship fosters open communication, builds trust, and enhances productivity, morale, and job satisfaction.

This training session is designed to equip managers with the skills and knowledge to develop positive relationships with their employees.


During the training session, the following topics will be covered:

  • The importance of building relationships with employees and its impact on productivity, morale, and job satisfaction.
  • Communication and active listening
  • Emotional Intelligence and its role in building positive relationships
  • Practical strategies to develop and maintain trust and respect with employees
  • Conflict resolution techniques to strengthen relationships.

included in 90-min, Half Day & Full Day sessions

  • Listening exercise: Participants will pair up and practice active listening skills, providing feedback on how well they listened.
  • Role-playing exercise: Participants will practice conflict resolution scenarios to develop their skills and build their confidence.
  • Trust-building exercise: Participants will work in groups to identify trust-building strategies and share them with the larger group.

(included in Half-Day sessions)

  1. The F.A.C.T.S model: This framework focuses on building positive relationships through feedback, accountability, communication, trust, and shared values.

  2. The P.E.R.S.O.N model: This framework highlights the importance of personal connections, empathy, respect, support, openness, and networking in building positive relationships with employees.

  3. The G.R.O.W model: This framework emphasizes the importance of goal setting, reality checking, options, and way forward in building positive relationships with employees.

Building positive relationships with employees is an ongoing process that requires consistent effort and dedication. By implementing the frameworks and exercises learned in this training session, managers will be able to create a positive work environment where employees feel valued and supported.