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Dispatchers & Logistics Managers

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Introduction

Our service is tailored to address the specific health and stress risks faced by dispatchers and logistics managers in the transportation sector.

Program Components

  • Objective: To evaluate the current health status and ergonomic needs of dispatchers and logistics managers.
  • Activities:
    • Comprehensive health assessments, including assessments of sedentary-related health risks.
    • Ergonomic assessments of workstations to optimize comfort and posture.
  • Benefits: Provides a baseline for designing individualized wellness plans and improving workspace ergonomics.
  • Objective: To address the health risks associated with prolonged desk work and sedentary lifestyles.
  • Activities:
    • Customized exercise routines that can be done in the office to combat a sedentary lifestyle.
    • Nutritional guidance and meal planning to promote a balanced diet despite a desk-based job.
  • Benefits: Improves physical fitness, reduces the risk of sedentary-related health issues, and enhances overall well-being.
  • Objective: To help dispatchers and logistics managers cope with the high-pressure nature of their roles.
  • Activities:
    • Stress management workshops and relaxation techniques.
    • Access to confidential mental health support services for addressing job-related stress and anxiety.
  • Benefits: Enhances mental resilience, reduces stress, and fosters effective stress-coping strategies.
  • Objective: To assist in effective time management and decision-making under pressure.
  • Activities:
    • Training on time management techniques and prioritization.
    • Strategies for making effective decisions in high-pressure situations.
  • Benefits: Enhances time management skills, reduces stress related to decision-making, and improves overall work efficiency.
  • Objective: To ensure dispatchers and logistics managers are well-prepared to handle emergencies.
  • Activities:
    • Training in safety protocols and coordination of emergency responses.
    • Simulated emergency scenarios to build confidence and competence.
  • Benefits: Enhances emergency readiness, reduces stress during critical situations, and ensures safety in transportation operations.
  • Objective: To improve coordination and communication among transportation teams.
  • Activities:
    • Communication skills workshops and strategies for effective team collaboration.
    • Tools and resources for streamlining communication processes.
  • Benefits: Enhances coordination, reduces misunderstandings, and promotes smoother operations.
  • Objective: To foster a sense of community among dispatchers and logistics managers.
  • Activities:
    • Facilitation of peer support groups and forums for professionals to share experiences.
    • Organizing team-building events and social activities.
  • Benefits: Encourages a strong support network among colleagues, reducing feelings of stress and isolation.
  • Objective: To provide continuous support and track progress.
  • Activities:
    • Regular check-ins with dispatchers and logistics managers to assess their health and well-being.
    • Adjustment of wellness plans as needed based on individual progress.
  • Benefits: Ensures sustained improvements in health, well-being, and job performance.

Our program is designed to address both the physical and mental health of dispatchers and logistics managers, helping them lead healthier lives, reduce stress, and ultimately, enhance their job performance and overall job satisfaction while ensuring efficient transportation operations.

Virtual/Instructor-led training

Attribute listing

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Introduction

Attribute listing is a powerful tool that can help employees and managers identify the key characteristics or attributes of a problem or object, and use those attributes to come up with new ideas.

This skills training program will introduce participants to the concept of attribute listing and provide them with the tools and techniques they need to use this technique in their own work.

Details​
  • Presentation Length: 60-min / 90-mins / Half Day
  • Participant Numbers: 15-500+
  • Virtual and In-person options available
  • Sessions can be recorded for internal use
  • Onsite training available globally: North & South America, EMEIA, APAC, LATAM
  • Languages: English, Spanish, French, Portuguese, Italian, Mandarin, Arabic, Japanese, and Malay.
  • To introduce participants to the concept of attribute listing and its benefits
  • To provide participants with the tools and techniques they need to identify and list the attributes of a problem or object
  • To give participants the opportunity to practice attribute listing through a series of practical exercises

This skills training program will be delivered through a combination of lectures, group discussions, and practical exercises. Attendees will have the opportunity to engage with the material through interactive activities and will have the chance to practice challenging assumptions through hands-on exercises.

(included in Half-Day and Full Day sessions)

  • Lateral thinking: a problem-solving approach that involves seeking out new and innovative solutions by looking at problems from different angles
  • The Six Thinking Hats model by Edward de Bono: a framework for examining problems from different perspectives
  • The Five Whys method: a problem-solving technique that involves asking “why” repeatedly to uncover the root cause of a problem

Attendees will learn how to challenge assumptions and come up with fresh ideas in their work settings. They will also learn how to overcome common challenges and effectively apply these techniques to real-world situations.

included in 90-min, Half Day & Full Day session

  • The training will include a variety of practical exercises designed to help participants develop their attribute listing skills.
  • These may include brainstorming sessions, problem-solving activities, and case studies that challenge participants to identify and list the attributes of a problem or object.

By building adaptability and resilience, individuals and teams can better navigate change and uncertainty, leading to greater success and wellbeing in the workplace.

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