Dispatchers & Logistics Managers

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Introduction

Our service is tailored to address the specific health and stress risks faced by dispatchers and logistics managers in the transportation sector.

Program Components

  • Objective: To evaluate the current health status and ergonomic needs of dispatchers and logistics managers.
  • Activities:
    • Comprehensive health assessments, including assessments of sedentary-related health risks.
    • Ergonomic assessments of workstations to optimize comfort and posture.
  • Benefits: Provides a baseline for designing individualized wellness plans and improving workspace ergonomics.
  • Objective: To address the health risks associated with prolonged desk work and sedentary lifestyles.
  • Activities:
    • Customized exercise routines that can be done in the office to combat a sedentary lifestyle.
    • Nutritional guidance and meal planning to promote a balanced diet despite a desk-based job.
  • Benefits: Improves physical fitness, reduces the risk of sedentary-related health issues, and enhances overall well-being.
  • Objective: To help dispatchers and logistics managers cope with the high-pressure nature of their roles.
  • Activities:
    • Stress management workshops and relaxation techniques.
    • Access to confidential mental health support services for addressing job-related stress and anxiety.
  • Benefits: Enhances mental resilience, reduces stress, and fosters effective stress-coping strategies.
  • Objective: To assist in effective time management and decision-making under pressure.
  • Activities:
    • Training on time management techniques and prioritization.
    • Strategies for making effective decisions in high-pressure situations.
  • Benefits: Enhances time management skills, reduces stress related to decision-making, and improves overall work efficiency.
  • Objective: To ensure dispatchers and logistics managers are well-prepared to handle emergencies.
  • Activities:
    • Training in safety protocols and coordination of emergency responses.
    • Simulated emergency scenarios to build confidence and competence.
  • Benefits: Enhances emergency readiness, reduces stress during critical situations, and ensures safety in transportation operations.
  • Objective: To improve coordination and communication among transportation teams.
  • Activities:
    • Communication skills workshops and strategies for effective team collaboration.
    • Tools and resources for streamlining communication processes.
  • Benefits: Enhances coordination, reduces misunderstandings, and promotes smoother operations.
  • Objective: To foster a sense of community among dispatchers and logistics managers.
  • Activities:
    • Facilitation of peer support groups and forums for professionals to share experiences.
    • Organizing team-building events and social activities.
  • Benefits: Encourages a strong support network among colleagues, reducing feelings of stress and isolation.
  • Objective: To provide continuous support and track progress.
  • Activities:
    • Regular check-ins with dispatchers and logistics managers to assess their health and well-being.
    • Adjustment of wellness plans as needed based on individual progress.
  • Benefits: Ensures sustained improvements in health, well-being, and job performance.

Our program is designed to address both the physical and mental health of dispatchers and logistics managers, helping them lead healthier lives, reduce stress, and ultimately, enhance their job performance and overall job satisfaction while ensuring efficient transportation operations.

Virtual/Instructor-led training

Accident and Incident Investigation

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Introduction

Investigating accidents and incidents in the workplace is critical for identifying root causes and preventing future occurrences. In this Health & Safety Training Program/Workshop, participants will learn about best practices for conducting accident and incident investigations in the workplace.

The aim of this session is to equip employees and managers with the knowledge and skills needed to effectively investigate accidents and incidents in order to identify and address underlying causes and prevent future occurrences.

Details‚Äč
  • To understand the importance of conducting accident and incident investigations in the workplace
  • To learn about the steps involved in conducting an effective investigation
  • To understand the role of root cause analysis in identifying and addressing underlying causes of accidents and incidents
  • To learn about the legal requirements related to accident and incident investigation in the workplace
  • The session will include a mix of theoretical and practical elements, including lectures, group discussions, and hands-on exercises.
  • Participants will be given the opportunity to practice conducting an accident and incident investigation in a simulated workplace setting.
  • Case studies and real-life examples will be used to illustrate key concepts and help participants understand how the principles covered in the session can be applied in a work setting.
  • The session will cover relevant legislation and standards related to accident and incident investigation in the workplace, including the Occupational Health and Safety Act and relevant industry-specific regulations.
  • The session will also introduce participants to frameworks and tools that can be used to conduct effective investigations, such as root cause analysis tools.
  • The knowledge and skills gained in this session can be leveraged in a variety of work settings to conduct effective accident and incident investigations.
  • Participants will be able to understand their legal obligations related to accident and incident investigation and will be able to develop and implement policies and procedures to ensure compliance with those obligations.
  • They will also be able to effectively collect and analyze evidence, interview witnesses, and use root cause analysis tools to identify and address underlying causes of accidents and incidents in their own work setting.

included in 90-min, Half Day & Full Day sessions

  • Participants will work in small groups to conduct an accident and incident investigation in a simulated workplace setting.
  • They will be given a scenario and will be asked to collect and preserve evidence, interview witnesses,and use root cause analysis tools to identify and address underlying causes of the incident.
  • The group will then present their findings and recommendations to the rest of the class for feedback and discussion.

At the end of this session, participants will have gained a thorough understanding of the importance of conducting accident and incident investigations in the workplace and will have the knowledge and skills needed to effectively investigate accidents and incidents in order to identify and address underlying causes and prevent future occurrences.

They will also be aware of the legal requirements related to accident and incident investigation in the workplace and will be able to develop and implement policies and procedures to ensure compliance with those requirements.